Staff Program Manager

Job Description

Staff Program Manager

San Diego, CA

SIE seeks a highly qualified candidate for the position of Staff Program Manager focused on PlayStation Network (PSN) Core Accounts, Security/Fraud/Privacy, Identity and Sony Accounts. This role will be responsible for driving programs and projects from inception through deployment over a worldwide scale. The candidate is encouraged to partner with a globally distributed cross-functional team (product engineering, product management, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery.

Responsibilities:
• Collaborating with staff and management of multiple worldwide business partners to clearly identify, explain, and communicate their project involvement, project goals, expectations, tasks, and timelines
• Owning the project timeline, task assignments, and leading schedule progress - from large phases through to detailed tasks, including understanding and handling dependencies
• Portfolio management experience at enterprise level
• Applying knowledge for improvement of existing PMO process
• Identify areas for process improvement and initiate improvements

Qualifications:
• 10+ years' experience working in a program/project management capacity in a software development environment.
• Experience with Systems Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum, in addition to Waterfall.
• Expert level experience with JIRA - ability to build custom dashboards, and understanding of how to manage as a source of truth
• Excellent written and verbal presentation skills are required.
• Must exhibit meticulous attention to detail, and make good, timely decisions.
• Motivated, organized self-starter who can solve routine or complicated problems effectively.
• Must possess the ability to prioritize assignments to meet required deadlines agendas, action plans, and project plans.
• Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team.
• Must drive strategic decision making with senior cross- functional team
• Handle all phases of program from kick-off to market delivery
• Specialist in understanding of all related pieces of program & how they fit together
• Must excel in conflict resolution, negotiation, and people management.
• Bring clarity, calm and process to ambiguous, stressful and/or sophisticated situations
• Readily identifies platform and program risks and puts in place mitigating factors and communication plans.
• Must exercise judgment regarding if, when and how to escalate issues or drive a result including the executive level, often time resolves issues without partner concern.
• Ability to streamline program updates with appropriate level of detail and drive alignment at Executive level
• Must demonstrate effective leadership
• Experienced in mentoring junior team member and contributing to the continued improvement of the program management organization

Jobcode: Reference SBJ-d86xqx-3-139-81-58-42 in your application.