Senior Communications Manager

Job Description

PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. Naughty Dog recently released The Last of Us Part II Remastered as well as a current generation remake of The Last of Us Part I for the PS5 . We're also proud to say that The Last of Us Part I is now available for the first time on PC. Currently, we're busy at the kennel working on Intergalactic: The Heretic Prophet, and The Last of Us Part II Remastered for PC and we'd love to find talented individuals to join us.

Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.

The Communications Team is the steward of the identity and reputation of Naughty Dog and its portfolio of best-selling, award-winning games. Our team's area of responsibility encompasses all aspects of external and internal communications by ourselves or in partnership with our colleagues at Sony Interactive Entertainment (SIE).

As the Senior Communications Manager, you will manage all public-facing communications and content for Naughty Dog and its games, including planning, execution, and reporting . Along with the Director of Communications and Content Manager , you will serve as the Naughty Dog representative and day-to-day contact working with our partners at SIE on marketing, public relations, events, promotions, and licensing campaigns from strategy development to execution. You'll also be a driver of Naughty Dog's owned-channel external communications, while serving as a key contributor to the Communications Team's broader internal and external activities.

The position will require high levels
of collaboration and communication across multiple stakeholders and cross-functional teams, all with potentially different
objectives . This is a meaningful role with growth potential that reports to the Director of Communications. This position is ONSITE IN LOS ANGELES.

What you will do:

DRIVE
• Serve as the day-to-day contact with the global SIE organization, partnering with counterparts across Marketing, Public Relations, Product Development, Licensing, Events, agencies, among others
• Collaborate with SIE counterparts to build and execute integrated marketing campaigns
• Evaluate incoming plans, creative, and content in tandem with Content Manager and Director; coordinate review and feedback to ensure they reflect and maintain studio interests, integrity, and align with the vision and theme of our games; ensure quality is reflected throughout
• Attend and participate in meetings and conference calls with SIE counterparts and other partners; lead meetings as assigned
• Proactively report back regularly to supervisor and, as appropriate, studio leadership on key areas, including strategic plans, project status, internal challenges, product updates, and issues
• Act as the day-to-day contact with key stakeholders and leadership within the studio, triage updates and stakeholder needs to teams, and partner with the Director of Communications to ensure team goals and studio objectives are clearly communicated and actioned on in a timely and effective manner
• When needed, staff and assist with external and internal facing media opportunities as needs arise. Aid editorial team and production with asset creation and messaging as needed
• On occasion, own development and creation of messaging points for our spokespeople and IP. Work with the Director of Communications to ensure these align and compliment Naughty Dog's overarching objectives for both our talent and our studio
• Monitor online discussions and events to ensure Naughty Dog is participating and represented, including responding opportunistically or reactively as the situation requires
• Develop a reporting process for internal teams including overall sentiment, engagement, measurement for tactics, and other community highlights showcasing our studio or IP, as requested
• Represent the voice of our community back to internal Naughty Dog and PlayStation conversations, providing status, feedback, and recommendations

MANAGE
• Manage assigned projects through completion and build feedback loop
• Use existing project management processes and systems, such as Trello, to input and track requests and tasks; identify areas of improvement, new processes and tools in collaboration with production
• Anticipate challenges, troubleshoot problems, propose solutions, offer recommendations, oversee quality, ensure adherence to deadlines
• Perform research and due diligence to ensure best outcomes; ensure alignment with communicated strategies and objectives
• Set appropriate feedback and approval processes; keeps internal stakeholders informed
• Manage and coordinate internal production and approval pipeline for a broad variety of assets including screenshots, video assets, blog posts, key art, marketing copy, messaging, etc.
• Collaborate on owned channel communications for the Naughty Dog brand and game franchises across web, social media, video, livestream, and more
• Assist development of objectives and strategy with Director of Communications, Content Manager and Social Media Manager
• Strive to build long-term, sustainable plans and schedules based on communicated strategies and business goals
• Identify and capitalize on organic opportunities and trends; amplify and complement SIE-driven efforts with Social Media Manager
• Develop written content as needed to support plans
• Become an expert user of and leverage reporting and analysis tools, such as Khoros and Meltwater; adjust plans and content based on reporting and analysis of results

EXECUTE
• Serve as a spokesperson for Naughty Dog and its games to community and media
• Research, write, edit, and proofread content including messaging, scripts, presentations, media alerts, blog posts, social posts, biographies, reports, briefing documents, FAQs, and more
• Monitor important online discussions and events to make sure Naughty Dog is participating and represented, including responding opportunistically or reactively as the situation requires
• Proactively identify, pitch, and execute areas of opportunity where communication tools, messaging, frameworks, channels, or processes can be improved for Naughty Dog, game franchises, and the Communica

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Jobcode: Reference SBJ-xkw8vq-18-188-148-202-42 in your application.