Release Manager

Job Description

Why PlayStation?

Role overview:

A vital role within the Global Publisher and Developer Relations (GPDR) / Global Partner Operations (GPOPs) teams, with three key areas of focus:
• Maintain a high level of knowledge surrounding the PlayStation platform and associated tools in order to predict areas of complexity and challenge, to then proactively work with partners and internal stakeholders in order to mitigate.
• Ensure partners act in compliance with all relevant policies (business, technical and otherwise), thereby maximising PlayStation/partner profitability and enhancing Partner satisfaction. To advocate the use of new systems, tools and processes to further improve the partner's journey with PlayStation.
• The timely management and support of content being delivered to market, with high quality with minimal friction and optimal transparency.

What you'll be doing:

Problem Solving
• Proactively identifying challenges before they become incidents or blockers and working with internal teams and partners to mitigate and resolve
• Working with SIE stakeholders to unblock partners from achieving their desired release plans
• Responsible for appropriately, accurately, and consistently tracking issues, challenges, partner requests and release plans for future analysis, reporting and producing and delivering presentations for internal and external use

Training and Advocacy
• Responsible for partner adoption of via the advocacy of new SIE systems, tools and processes that aid in and streamline the transit of content through the pipeline to market
• Act as a voice for the partner internally to suggest new tooling solutions and feature improvements to established systems
• Ensure partners are aware of, and adhering to all relevant SIE licensing, submission and release requirements and policies in conjunction with all relevant internal teams (Global Format QA, Global Developer Technology Group, Supply Chain, etc.)

SIE Internal Process Support
• Support all partners during their development, preparation and submission (GFQA) processes
• Support all partners in their timely and effective delivery of content to the PlayStation platforms, and act as a GPDR contact point for the partner's submission teams
• Operational management of key titles with a view to provide tangible added value for partners
• Able to guide partners through their entire journey on the platform (from being first onboarded, to supporting a multi-year spanning live service product)
• Manage the global legal compliance process for non-standard physical releases
Other Responsibilities
• Primary external point of contact for Partner's submission and compliance teams
• Key internal point of contact with other SIE operational teams as well as acting as a source of knowledge and support for the wider SIE business
• Conduct regular meetings with relevant operational contacts at partners to ensure thorough understanding of their content and provision of all necessary support for release on PlayStation platforms
• Oversee deployment and release of key titles into market, including all enhanced oversight processes and coordination with other relevant SIE teams
• Responsible for proposing system improvements and on-going process streamlining to continually improve efficiency and service delivery
• Attend, support and present at external SIE events as needed

What we're looking for:
• Genuine passion for video games
• General awareness of the games market, current and future games platforms
• Excellent communication and presentation skills
• Patient, persistent, discrete, pragmatic/realistic and diplomatic
• Data-centric and analytical with good planning skills and fine attention to detail
• Detail oriented with a strong process driven background
• 'Big-picture' conscious with the ability to demonstrate accomplishments in this area
• Strong ability to free-think and self-start project initiatives should be able to give past examples
• Excellent negotiation and advocacy skills

Preferred Qualities:
• Experience working in a global team with international colleagues
• Able to operate and communicate at a senior level within SIE as required
• Understanding of the relationship between Publisher & Developer
• Games industry background
• Understanding of Development and Publishing process

Benefits:
• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• London Allowance (if applicable)
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Jobcode: Reference SBJ-d21zq5-18-191-216-163-42 in your application.