Platform Certification & Operations Compliance Team Leader

Job Description

Why PlayStation?

Role Overview:

An exciting opportunity to join and lead a team as a Compliance Team Leader within our Platform Certification & Operations team. You will be responsible for ensuring that all products are tested thoroughly against relevant TRC reference material and the department functions as a professional efficient team. You will get to work on ground-breaking hardware and video-games within a large multicultural, multi region team; helping us drive and build the future of games & Compliance Testing. This is your chance to define your mark and be involved in promoting the PlayStation values that have helped release some of the most exciting and innovative games out there!

What we're looking for:

Someone who champions an environment consistent with PlayStation's values through communication, collaboration, inclusion, and innovation, influencing others to do the same.
• Communicates

Clarity and Energy | Listens | Communicates With Confidence | Shares | Keeps Everyone Informed
• Collaborates

Builds Relationships | Values Others | Works Well As Part of Broader SIE Team | Belonging | Team Spirit
• Innovates

Creates | Flexible | Considers Alternatives | Curious | Does Things Differently | Improves Status Quo | Explores
• Includes

Sensitive | Encourages | Solicits Feedback | Contributes | Trust | Welcoming | Diversity

What you'll be doing:aa
• Investigating new TRC situations/problems encountered by Compliance testers and communicating any findings to other Compliance Team Leaders / Supervisors
• Daily workload evaluation and co-ordination of Compliance Testing team
• Discuss theories and opinions on new TRC guidelines/TRC Test cases/Testing procedures
• Daily review and reporting on product test status or progress
• Ensuring bug reports are accurate and set to Publisher Review status
• Maintaining an in-depth knowledge of up to date TRC Knowledge to enable you to answer queries from Management
• Develop and mentor compliance test staff through 1 on 1s
• Monitoring bug reports from other territories and cross referencing where necessary
• Educating your direct test team when encountering poorly written bug reports
• Signing of discs / removable storage devices in and out of the Mastering Lab
• Performance management of your direct test team including carrying our quarterly reviews and highlighting under performers and high performers

Desired qualifications/experience
• Up to date TRC knowledge
• Ability to showcase emotional intelligence
• Leadership experience
• Adept at frontline troubleshooting and support
• Knowledge of PlayStation or any other platform compliance requirements
• Passion for video games

Benefits:
• Discretionary bonus opportunity
• BUPA Private Medical Insurance
• Dental Scheme
• 28 days holiday per year
• On site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers
• Free eye test and glasses voucher
• Cycle to work scheme
• Employee Assistance Programme
• Competitive Pension – 5% employee contribution, 10% employer contribution

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Jobcode: Reference SBJ-d8mkm9-216-73-217-10-42 in your application.