Full Time Job

Manager, Test Services


Liverpool, United Kingdom 09-12-2023
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  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description

Why PlayStation?

Role: Manager, Test Services (QA)

Role Overview:

An exciting opportunity to join a globally distributed team that supports PlayStation Studios & their projects.

As Manager your responsibilities will be working with the Test Services Management team to provide excellent testing services to PlayStation Studios. You will get to work with ground-breaking hardware and videogames within a large multicultural, multi-region team; helping us drive and build the future of games & games testing.

What you'll be doing:
• Support PlayStation Studios QA to ensure PlayStation Studios teams are provided excellent testing services
• You will know your assigned PlayStation Studios development team well, understanding their specific needs and help develop PSS QA services to meet them
• Develop positive and collaborative relationships with PlayStation Studios teams and ensure effective communication and service utilisation takes place
• Build partnerships to implement effective strategies and tools to optimize testing efforts
• Lead staff, coaching, mentoring, and developing them through 1 to 1 meetings and performance reviews
• Work with PlayStation Studios teams to develop resource plans to support the department and studios
• Create and update operational and project budgets, aligning to organisational goals and delivering high quality, cost effective global testing solutions
• Develop your own knowledge of QA services and techniques and help drive process improvement and future PlayStation Studios QA service offerings
• Collaborate with global management group and applicable department teams to promote knowledge sharing and the cultivation of innovation within PlayStation Studios QA

What we are looking for:

Qualifications & Experience – Must Have
• Minimum of 1+ years' experience in a team management role
• Excellent understanding of Software Development Lifecycle and Processes
• Experience with budgetary oversight and planning
• Deep understanding of quality assurance techniques, frameworks and methodologies
• Excellent communication, organisational and social skills
• Willingness to demonstrate SIE cultural leadership values: Communicates, Innovates, Collaborates, Includes
• Interactive media/games industry experience

Qualifications & Experience – Nice to Have
• 3+ years' experience in a team management role
• Excellent PlayStation and other console platform knowledge
• Cross-cultural/Global working experience
• Knowledge of PlayStation Studios QA operations, processes, systems and workflows
• PC Games testing experience, supporting and releasing titles across a range of platforms like Steam, Epic, Origin, GOG, etc
• General understanding of PC/Mobile device compatibility testing
• Continuous Service Improvement certification (such as Lean Six Sigma, ITIL)
• Project management certification (PRINCE2, PMP)
• Software testing Qualifications (such as ISQTB® Foundation level qualification or higher)
• ITIL Foundation Certificate (or higher)

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Jobcode: Reference SBJ-rv27ym-3-237-31-191-42 in your application.

Company Profile

Recognized as a global leader in interactive and digital entertainment, Sony Interactive Entertainment (SIE) is responsible for the PlayStation® brand and family of products and services.