Cloud Engineer

Job Description

Cloud Engineer

Rancho Bernardo, San Diego, CA (hybrid work model)

Sony PlayStation's IT DevOps Team is looking to add two new members! We are searching for highly proficient candidates who have exceptional skills in supporting various B2E corporate IT services. The right candidate will design complex IT systems used by engineering teams globally, complete various projects to improve existing services, and possess excellent communication and organizational skills. If this sounds like you, please apply!

Responsibilities:
• Demonstrate ownership of critical services with high availability requirements by bringing up, operating, and supporting underlying IT systems
• Maintain IT systems by doing upgrades during scheduled maintenance windows (often during off-hours)
• Build load tests to analyze and optimize performance of IT systems
• Help design and execute experiments to create workable solutions for various engineering problems
• Create and maintain documentation of environment, configuration, and workflow
• Troubleshoot various issues (ie can't login, slow or nonresponsive server) which may involve opening tickets with various vendors
• Manage AWS resources (change instance type, change permissions, manage Route53, etc)
• Scripting to maximize automation of IT processes and environment builds
• Central management of systems using Configuration Management tools such as Ansible or AWS Systems Manager (SSM)
• Complete assigned stories within a sprint
• Respond to support requests (Slack channels, tickets, and email) in a timely manner
• Provide accurate timelines for assigned tasks
• Participate in SAFe/Agile-based project work
• Maintains current knowledge of relevant technology by attending conferences and trainings
• Participate in 7x24 weekly on-call rotation
• Respond to emergencies as needed
• Travel as needed for projects or support (5-10%)

Qualifications:
• 5+ years' experience in DevOps or related field and 2+ years' experience working with AWS or other cloud provider
• B.S./B.A. in Computer Science, Information Systems, Electrical/Computer Engineering, or equivalent preferred (such as work experience or boot camps)
• Experience supporting software engineering applications such as GitHub Enterprise, Docker, Jenkins, Rancher, JIRA, and Confluence
• Scripting experience (Python, bash, etc)
• Linux & Windows systems administration
• Broad understanding of protocols/technologies like TCP/IP, HTTP, TLS/SSL, AD, LDAP, SQL, Docker, Kubernetes/EKS/Rancher, CloudFormation/Terraform
• Understanding of three-tier application architecture (load balancer, application server, and database) including components such as Nginx, HAProxy, Tomcat, Java, MySQL, and PostgreSQL
• Must possess a strong ability to document standards and procedures
• Must be able to produce drawings of environments using tools such as OmniGraffle or Visio
• Ability to work independently and manage workload with minimal supervision
• Ability to quickly learn new technologies

Desired Qualifications:
• Knowledge or curiosity about Japanese language and culture
• Interest in working in the videogame industry
• Technical certifications preferred (AWS, Linux, Windows, networking, security, etc.)

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Jobcode: Reference SBJ-gxoo6j-13-59-34-87-42 in your application.