Full Time Job

Client Solutions Manager - 12 Month Fixed Term Contract


London, United Kingdom 8 days ago
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  • Paid
  • Full Time
Job Description
Why PlayStation?

Role Overview:

The Client Solutions Manager – Gaming and Entertainment is a strategic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to be a member of PlayStation's rapidly growing Global Network Advertising organisation. Client Solutions Mangers are responsible for building and managing key client relationships, being platform and product experts, and becoming an expert in media planning, strategy and measurement to our key strategic and commercial accounts.

With proven understanding of both digital media and the gaming/entertainment industry, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimising complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a high degree of organisation, strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment. This role will be located in our London office.

What you'll be doing
• Act as a Marketing Solutions Expert
• In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
• Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
• Analyse data and insights to guide strategy and implementation of PlayStation advertising solutions
• Relationship Management
• Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
• Work and collaborate with diverse group of internal cross functional teams
• Media & Measurement Strategy and Implementation
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Outline and oversee measurement strategy, tracking, and results delivery
• Identify optimisation opportunities for improving performance
• Project Management and Internal Operations
• Project manage complex work streams
• Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)

What we're looking for:
• BA or BS degree in marketing or related field with progressive experience in client solutions, analysis or operations roles
• Proven experience in gaming, digital media, sales and/or partnership development

Required/Desired Knowledge, Skills, Abilities
• Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
• High proficiency in Excel with experience analysing datasets and delivering insights
• Demonstrated problem solving and decision making skills
• Excellent communication and project management skills
• Experience working with cross functional teams with the ability to influence various levels of management
• Highly comfortable presenting ideas and managing productive meetings with intention
• Ability to travel as needed

• Discretionary bonus opportunity
• Private Medical Insurance
• Dental Scheme
• London Allowance (if applicable)
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Jobcode: Reference SBJ-d9xpz4-44-201-96-43-42 in your application.

Company Profile

Recognized as a global leader in interactive and digital entertainment, Sony Interactive Entertainment (SIE) is responsible for the PlayStation® brand and family of products and services.