Manager, Ad Sales Operations

Job Description

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the US television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution, and advertising solutions.
Overview and Responsibilities:

Join the Paramount Global Family! We're a leading innovative advertising organization that delivers the advertising revenue across all Paramount Media Brands using ground breaking research, data, partner marketing, and sales strategy approaches. We work creatively across all media platforms – TV, digital, social, experiential/ live events, emerging platforms; and all audiences – from young kids with the Nickelodeon brands, to Millennials with brands like MTV and Comedy Central; as well fans of TV Land!

This position will work with our Convergent Sales team to analyze, track, and resolve ad sales invoice discrepancies. This role will act as a liaison between, OTC (order to cash), Sales, helping establish a fluid process around the resolution of timely discrepancies. This includes client and sales meetings, as well as obtaining the necessary documentation and departmental confirmations to support the invoice/rate adjustment. Additionally, this position will research and analyze specific discrepancy root causes, and work with management to design and implement solutions on an agency by agency or advertiser by advertiser basis, where applicable. This role will lead the discrepancy process supporting Paramount Global working capital initiatives to improve cashflow.
• Extract discrepancy data of from ERP SAP system and action discrepancy resolution by following defined process and deadlines
• Research invoice discrepancies and root causes
• Document discrepancies using associated, applicable reason code, as well as, detailed causes for specific discrepancies
• Establish and maintained trackers to manage discrepancies
• Perform and analyze discrepancies on a regular basis
• Drive solutions by being proactive, initiating and building strong relationships with clients and sales and thinking strategically
• Build standard methodologies for discrepancy resolution, based on research and findings
• Point of contact for sales associates on Ad Sales team & OTC team
• Work with Collections and Ad Sales teams to decrease monthly discrepancy levels and drive consistently lower levels over the long term
• Organize client meetings to review, action & resolve discrepancies
• Create KPI's, keep trackers, perform and analyze trends
• Manage and own end to end process of discrepancy resolution
• Lead meetings, prepare and deliver presentations to Managements and Sales teams

Basic Qualifications:
• College Degree preferred
• At least 3+ years Ad Operations or agency clearance experience or Media experience
• Proficient in Excel, PowerPoint and Word
• Experience in dashboards a plus

Additional Qualifications:
• Strong written and verbal communication skills
• Strong Attention to detail
• Strong Organizational skills
• Strong work ethic
• Strong Interpersonal Skills
• Results-oriented and able to balance multiple assignments at a time in a fast paced environment
• Ability to work independently and lead a process
• Ability to manage a heavy workload
• Flexibility
• Ability to interact with multiple level within the organization

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-g6xybq-216-73-216-174-42 in your application.