Sr Coordinator, Streaming & Video Ops

Job Description

Please Note: This role is open to applicants that are hybrid in Burbank, CA or New York City, NY, and remote across the US are encouraged to apply.

We are the Video Operations and Streaming team, responsible for supporting the video delivery and architecture of VOD and Live content streamed on over 15 platforms for CBS & Paramount+. Our team is also responsible for the encoding and delivery of premium content to millions of users every day!
Our team is seeking a Streaming & Video Operations Transmission Sr. Coordinator to ensure (audio/video/metadata) continuity of all live event feeds. The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams, including remote production teams, teleport facilities, and technology vendors.

Your Day-to-Day:
• Responsible for transmission coordination and check-in for live events following the broadcast schedule
• Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble-free broadcasts.
• Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events.
• Maintain working knowledge of the company's transmission networks and their capabilities. Maintains working knowledge and can execute transmission triage procedures. Prepare backup scenario(s) as necessary, in the event of loss of service, to ensure service continuity during a live event
• Troubleshoot & Investigate, Document, and Communicate a root cause analysis for any service interruption or anomaly on any streams.
• Must know about IP transmission and IP video workflows.
• Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs.
• Interacts with transmission carriers to resolve issues, escalations, maintenance, and overall performance.
• Establishing standard operating procedures for all transmission technologies activities which include: audio/video and communications check-in and QC process for remotes, outgoing transmission activity, and ingest.
• Provides quality control and support to all departments in need of feeds assistance.
• Partner with engineering teams to troubleshoot higher-level problems.
• Assist in equipment testing and configuration as needed

What you bring to the team:
• BS/BA Degree or Knowledge of OTT video distribution/contribution technology and architecture
• 1+ years experience working within the Transmission, Master Control, Production Control Room, or Media Ingest/Fulfillment work environment. Direct experience working with IP-based or fiber-based transmission workflows and vendors is preferred.
• Understanding of MVPD-based linear ecosystem and working knowledge of OTT video distribution technology/architecture including experience with video transport protocols such as RTP, RTMP, SRT, UDP, Zixi, RIST, HLS, MPEG-DASH
• Understanding digital audio/video fundamentals, compression technologies, distribution formats, and associated technologies such as Multicast and Unicast video distribution, MPEG Video (2,4, & HEVC), MPEG-2 TS, Video and Audio Codecs (AVC, HEVC, AAC, E-AC3, ATMOS), HDR, SCTE-35 & ESNI signaling,

closed-captions, QAM video distribution, and ad-splicing.
• Ability to assess and troubleshoot video and audio quality
• Experience with cloud-based infrastructure
• Demonstrated ability to prioritize under time constraints and work successfully in a fast-paced environment independently.
• Operate both independently and as part of a broader team; balance multiple tasks and projects simultaneously in a results-oriented environment
• Willingness and open availability to work flexible hours, including nights and weekends, to meet the 24/7 operational needs.

You might also have –
• Knowledge of leading streaming technologies including, UHD, 4K, HDR, and low latency.
• Passion for new technologies, sports, and entertainment

Paramount Streaming, a division within Paramount Global, is the home to the company's direct-to-consumer services spanning free and paid in the form of Pluto TV and Paramount+. Pluto TV is the global leader in free ad-supported TV, delivering more than 1,400 global channels and an extensive library of streaming content, including live and original channels. Paramount+, digital subscription video-on-demand and live streaming service, combines live sports, breaking news, and A Mountain of Entertainment™. Paramount+ features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including SHOWTIME®.

ADDITIONAL INFORMATION

Hiring Salary Range: $49,000.00 - 68,000.00.

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

https://www.paramount.com/careers/benefits

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-r773y8-18-97-9-175-42 in your application.