Coordinator, Museum & Stadium Tours

Job Description

DEPARTMENT: Museum and Stadium Tours

REPORTS TO: Senior Museum Curator and Director, Stadium Tours

JOB STATUS: Full-Time, Non-Exempt

Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business.

The Coordinator, Museum & Stadium Tours is responsible for coordinating all objectives related to museum programs and stadium tours, with a focus on day-to-day operations and customer service.

Primary Responsibilities:
• Regular inspection of loaned artifacts, and comparison with condition report images, to ensure ongoing safe display within Museum exhibits
• Maintain inventory of autographed baseballs requested and collected for Baseball Wall display
• Create research files on Yankees players, teams, significant events, etc. using primary documents (newspaper clippings, periodical articles, etc.)
• Research, categorize, and maintain a database of Yankees-related pieces sold via major public auctions
• Preparation of Museum for game-day visitation, as well as post-game shut-down and facility inspection
• Greet game-day Museum visitors, offer exhibit interpretation, and answer general Museum inquiries
• Assist Senior Museum Curator with in-game Hands On History suite visits and with Hands On History presentations at corporate/private Stadium events
• Assist with overseeing Hands On History public programs, including set-up/breakdown of equipment; safe handling and presentation of artifacts; and safe storage of pieces following program conclusions.
• Preparation of PowerPoint slides for ''Virtual Curator's Circle'' webinars. Assist with presentation of public webinars (i.e., direct interaction with guests, answering questions, etc.) on-camera as needed.
• Assist Senior Museum Curator with various historical research projects
• Aid with daily setup and breakdown of public and private Yankee Stadium tours
• Quality control for Stadium tours (with emphasis on maintaining accuracy/effectiveness of presentation, promptness of tour departure/conclusion times, logistical compliance, etc.)
• Provide information on, and respond to inquiries about, Stadium tours via departmental email account
• Facilitate customer service via calls to the Tours department telephone line
• Assist with development and implementation of tour guide training program
• Update and maintain tour script integrity as related to historical team and individual player impacts
• Additional projects, duties, and responsibilities as assigned by Director of Stadium Tours and/or Senior Museum Curator.

Qualifications and Experience:
• Bachelor's degree in museum studies, history, or related field
• Demonstrated customer service skills
• Strong interest in baseball history
• Ability to multi-task and prioritize
• Strong written, verbal, and interpersonal skills
• Flexible work schedule and ability to work in an outside stadium environment

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required of the employee. The New York Yankees are an Equal Opportunity Employer. The Company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

The base annual salary for this position is $50,000, plus a comprehensive benefits package.

Jobcode: Reference SBJ-re0ow2-18-217-79-15-42 in your application.