Full Time Job

Shipping Specialist


London, United Kingdom 03-29-2021
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description

Shipping Specialist EMEA (Studio)

Netflix is the world's leading digital entertainment service with millions of subscribers all over the globe. We are in search of self-starting individuals to support our Shipping operation as our business expands worldwide.

We are seeking an experienced Shipping Specialist (internal job title: Studio Logistics Specialist) who would be involved in day-to-day shipping requests, supporting logistics projects, cultivating vendor relationships, and providing excellent customer service to both our internal and external stakeholders.

Responsibilities include, but are not limited to:
• Work with cross-functional partners to strategically plan and manage; logistics, warehousing, transportation
• Support ad-hoc projects that may require both domestic and international shipping
• Provide quotes, status updates, booking shipments and excellent customer service to both internal and external stakeholders
• Collaborate with Trade Compliance to handle logistics requests in consideration of, and in compliance with each country's unique rules and regulations
• Ensure goods are packaged securely for safe transit
• Work with productions and studio personnel to deliver goods globally and in a timely manner
• Process requests in a high-pressure, fast-paced environment
• Manage the logistics repository database Liaise with Netflix preferred logistics vendors to develop best practices that are scalable for our ever-growing Studio presence

Minimum requirements
• At least 5 years of working experience in film and/or TV production industry
• Successful candidate is likely to have extensive experience as Shipping Coordinator, Physical Asset Coordinator or Production Coordinator
• Strong logistics and supply management knowledge
• Basic understanding of Import/Export compliance
• Experience developing and managing external supplier relationships, including partnerships with international freight forwarders and integrated carriers (e.g. UPS, FedEx, DHL, etc.)

Desired attributes:
• Extremely detail-oriented and highly organized
• Excellent verbal and written communication skills
• Customer service experience preferred
• Occasional travel required, including visits to vendors, warehouses, and productions when possible