Researcher, Consumer Insights

Job Description

Researcher (L4), Consumer Insights - EMEA

Netflix is the world's leading streaming entertainment service for over 247 million households in more than 190 countries, connecting people of all ages with stories they love on any of their favorite devices.

The EMEA Research team is central in uncovering compelling ways to engage and entertain our members across Europe, Middle East and Africa. This Researcher role supports our country researchers, who support local decision making, and our Product researcher who works with Partnership, Payments and Monetization teams across EMEA

This is an opportunity to lead innovative research, analysis and storytelling with a demonstrable impact on the EMEA business. You will be responsible for defining, leading, analyzing, and socializing research studies that generate insights to empower business decisions across the company. You'll partner with cross-functional teams passionate about delivering the most engaging, innovative, and inclusive content and experiences.

In this role, you will:
• Synthesize data from multiple sources (surveys, qualitative, behavioral, 3rd party) to craft clear meaning and create bigger insights.
• Lead both qual and quant ad hoc research projects across multiple countries and areas (Content, Marketing, Product), under the supervision of senior researchers across the EMEA team.
• Proactively partner with other CI researchers and cross-functional partners, including Content, Marketing, Product, Data Science and Brand, to develop new research initiatives

About you:
• Experience in product research, market research, content research, and/or analytics. Hands-on experience leading end-to-end quantitative research studies is required. Some mixed methods research experience is preferred but not required.
• A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings.
• Able to prioritize their efforts in line with business need, and juggle multiple requests from different colleagues
• Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company
• Strong storytelling and data synthesizing skills
• Can thrive in our unique culture
• Self-starter and problem solver who loves ''getting in the weeds'' with quantitative data (including survey data, public ''big data'' repositories, and internal logged data).
• Research experience in EMEA (including the Middle East and Africa) is preferred but not required
• Business English required; a second EMEA language is beneficial

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.

Jobcode: Reference SBJ-rzvyx3-18-188-252-23-42 in your application.