Procure-To-Pay Supervisor

Job Description

Procure-to-Pay (P2P) Supervisor, Manila

As Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth. We are looking for a Procure-to-Pay (P2P) Supervisor to support our growing P2P team. This newly created position is due to the continued growth of the business, and will be based in our Philippines office and report to the P2P Manager based in Manila. This position will oversee and interact with the Business partners team across our global offices and will require working in a fast paced environment.
The ideal candidate will have experience in managing end-to-end Procure to Pay operations in various transaction processing, reporting, Month-end Close, and Reconciliations. He or she will have a solid understanding of Procure-to-Pay (P2P) and Accounts payable workflows, an ability to partner with technical teams and build strong cross-regional and cross-functional relationships, a deep curiosity and passion for automation and process improvements, and the ability to see a broader picture yet get their hands in the details to contribute to the team's goals.

Responsibilities:
Netflix Culture Ambassador
• Be a Netflix Culture Ambassador by role modeling our values, managing cultural updates, and facilitating team discussions.
Team Management and Development:
• Drive talent development through team building, training, coaching, and performance feedback.
• Act as the first point of contact for process queries and clarifications.
• Conduct daily huddles and one-on-one meetings.
• Monitor KPIs and SLAs, addressing issues to enhance performance.
• Manage staff leaves, coverage, overtime, training, and performance evaluations.
• Ensure team alignment during periods of change and ambiguity, providing stability and clear direction.
Operational & Reporting Oversight, Compliance:
• Act as a point of escalation for operational issues.
• Resolve discrepancies and errors in the P2P process.
• Develop and implement solutions to prevent future issues.
• Oversee transaction processing and ensure compliance with SOX and audit requirements.
• Support month-end, quarter-end, and year-end close activities.
• Foster a culture of collaboration and innovation
Performance Monitoring:
• Review daily metrics and track employee performance.
• Analyze performance data to identify operational inefficiencies.
• Develop targeted training programs to address skill gaps.
• Continuously evaluate the effectiveness of training initiatives.
• Monitor aging reports and resolve complex issues.
Strategic Initiatives & regional liaison:
• Identify opportunities for process improvement and standardization.
• Discuss policies, procedures, and internal controls with leadership.
• Assist with special projects, including system upgrades and SOP standardization.
• Identify operational and compliance risks and implement controls.
• Lead the implementation of new P2P workflows to enhance automation and efficiency.

Skills Required:
• Experience managing a dynamic team in a global, shared services environment.
• Comprehensive knowledge of US GAAP, IFRS, and SOX compliance.
• Strong customer focus with excellent communication and conflict resolution skills.
• Proficiency in Excel and ERP systems (Workday experience preferred).
• Experience with ticketing tools like FreshDesk or Zendesk is a plus.
• Forward-thinking with a focus on process improvements.
• Fluent in English; proficiency in other languages is a plus.

Education and Experience:
• Background in Accounting or Finance.
• 8+ years of relevant functional experience.
• 3+ years of people management experience.
• Degree in a relevant field of study.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Jobcode: Reference SBJ-mkkx43-216-73-216-118-42 in your application.