Operations Manager, External Games

Job Description

This is your chance to be at the forefront of Netflix's new offering of Video Games. We will bring these new experiences to market through the world's leading streaming entertainment app with 208 million paid memberships in over 190 countries who are already enjoying TV series, documentaries and feature films across a wide variety of genres and languages.

Members can watch as much as they want, anytime, anywhere, and now they can download and play mobile games anytime, anywhere with a collection of Netflix curated and produced Games. At Netflix, we have an insatiable need to continually improve our product experience and the creative elements that support it and this team sits at the forefront of the effort.

Netflix is looking for an experienced Program Manager to join the Netflix Game Studio in delivering the next generation of video games to a worldwide audience. This role is part of the Game Operations team focused on driving the development of new games on Netflix and supporting the production team in delivering a world-class platform.

The Program Manager will ensure that our large portfolio of licensed, and internally developed games, are delivered to the service on time and on budget. The role will drive operational efficiency for the games in development and live on the market, engaging with a broad array of Netflix cross-functional organizations.

This role will partner, and collaborate, with Developers, External Production, Platform & Product, Engineering, and Creative Production teams; and includes management of the entire lifecycle of the product portfolio through supporting development up to game release and the ongoing creation of engaging post-release content.

Responsibilities:
• Tracking and reviewing development progress across multiple games that will be in various stages of development
• Building productive and open relationships with internal and external Development Teams, supporting functions (Platform & Mobile Product and Engineering, Creative Production, Localization, and QA) and Licensing leadership
• Leading the Launch Readiness effort for the game's commercial release, and content/features thereafter to ensure engagement and partnership across the organization for game launch and live game management
• Developing dashboards and processes to enable information flow across the organization on development status, key dates, and requests for support
• Supporting the maintenance and evolution of our Game Development Framework (GDF) to ensure on-track development, identifying possible issues with the product/content development, whether that be resource challenges, time constraints, technical hurdles, or quality
• Consistently engage with leadership to identify potential issues in the development cycle, narrow down on solutions in partnership with the development teams and support resolution
• Partner with Publishing, Business Development, and Central Tech to ensure game launches are executed cleanly and in line with the GDF
• Evaluation and management of third-party services for Development or other ancillary support for the Studios

Requirements:
• Significant experience in Project/Program Management for software development
• Experience with games across various genres from casual to core
• Experience managing projects through the development lifecycle from business case/pre-production to launch/post-launch management, has worked on content development/release and live operations through the game lifecycle
• Project management on AAA games on any major platform preferred (consoles, PC, mobile)
• Experience working on multiple projects simultaneously, preferably a mix of R&D and live
• Experience in partner management, internally or externally, working with licensors a plus
• Nice to have: History of collaboration with release management, production or live operations of games
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $600,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Jobcode: Reference SBJ-d8e19x-18-216-251-37-42 in your application.