Head Of Payments - SEA

Job Description

It's an amazing time to be joining the Netflix team as we continue to transform entertainment around the world. We are enabling people to have more control over what they watch and when they watch it.
Our efforts have helped to grow Netflix to over 183 million members globally, and we won't stop there. That's where you come in.

We are looking for a strong leader to lead our efforts to both add new methods of payments as well as to improve our operational flows and processes for existing payment methods for one of our fastest growing regions, South East Asia (SEA). This person would work with product, and engineering to ensure consumer payments run smoothly across the SEA region. Just as Netflix works to provide the best entertainment experience possible, our team ensures that the customer's payment experience is best-in-class.

This role is based in Singapore and will be responsible for developing and implementing our consumer payments strategy for SEA. The role will report to the Head of Payments, APAC.

Responsibilities include, but are not limited to:
• Build and maintain our relationships with card schemes and payment providers in SEA
• Identify new opportunities to onboard new payment methods that can deliver scale
• Working cross-functionally throughout the organization (engineering, data science, finance, CS, legal, etc.) to build a best-in-class payment program
• Coordinating with internal teams and external partners to fine-tune existing payment processes, investigate issues as they arise and track issues to resolution
• Working with analytics teams to monitor, create, and maintain payment operational metrics
• Providing operations support during the launches of new payment providers, payment methods, etc.

Qualifications:
• Experience in the payments industry or in an online business with a focus on enabling payments; established network with issuers, card schemes, acquirers and processors
• Experience leading payment or fintech projects from ideation to launch
• Demonstrated understanding of project management, and ability to work with engineers and business owners to prioritize efforts and achieve high impact outcomes
• Critical thinker with top-notch problem solving skills and high attention to detail
• Highly analytical with an ability to make data-driven decisions and translate identified opportunities into actionable changes
• Clear, effective communicator
• Able to remain highly organized in a loosely structured, fast-paced environment, and comfortable with ambiguity
• Excited and curious about being involved in payments and the prospect of delivering high-quality entertainment throughout the world
• Possessing a high level of intellectual curiosity, is focused on generating results, and exhibits the highest personal and professional standards of integrity and ethics
• Motivated, disciplined, self-driven, and able to work autonomously

Jobcode: Reference SBJ-d533zr-18-190-159-10-42 in your application.