Coordinator, Client Services

Job Description

We are seeking a Client Services Coordinator to join our growing Studio Management team. This position will be housed in Albuquerque, New Mexico. The position will be responsible for managing high-volume desks with heavy administrative, and Production onboarding responsibilities on a team that services productions.

Netflix is one of the world's leading entertainment services with over 238 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anywhere, and can change their plans at any time.

The Role

A successful candidate will be passionate, self-motivated, proactive, quick-thinking, flexible, able to pivot when necessary, thorough and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail at all times. This is a demanding and fast moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment and communication.

Responsibilities
• Assist with the Production Welcome Packages
• Assist with Production move-in/out process
• Track and process ID Badge/parking tag requests
• Track and distribute office keys
• Track and maintain Pass On and Stage Status Reports
• Manage and track Production Hotlock lists for stages and mill spaces
• Collaborate on client outreach and client appreciation activities
• Assist with Studio tours as needed
• Any other duties to support the productions and Operations departments
• Maintain swag inventory
• Create a positive atmosphere of professionalism and support
• Accustomed to working in a fast paced environment, able to multitask, and meet multiple tight deadlines

Qualifications
• 3+ years experience in working on a film studio studio campus and/or working in entertainment.
• Team player with an ability to oversee projects in a fast-paced environment
• Self-starter with ability to prioritize and respond accordingly
• Great communicator who can build strong working relationships with vendors, and internal and external partners
• Ability to be discreet and handle confidential information
• Proficiency in Google Docs, Sheets, Gmail, Gdrive, MS Word, Excel. AirTable a plus
• Willingness to continue learning to ensure understanding of current production process and equipment and studios.
• Strong written and verbal communication skills
• Willingness to take educated risks and think out of the box
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $245,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Jobcode: Reference SBJ-dyn5zq-18-117-183-150-42 in your application.