Job Description
NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
Versant is seeking a Programming Coordinator to join a driven and highly motivated team located in Englewood Cliffs, NJ as part of the Program Operations team in Media Operations. This coordinator role will have a primary focus on VOD and will gain valuable experience in our enterprise systems. The ideal candidate will work collaboratively with the rest of Media Fulfillment, Product, and Engineering teams across multiple site locations.
Responsibilities:
• Monitor delivery of content to specified platforms, troubleshooting, and escalating to quickly rectify any potential issues.
• Weekend support hero- coordinator shift would be Tuesday - Saturday.
• Provide support for pre and post checks on content that has delivered to ensure all information is correct outbound, and that each piece of media has successfully reached its destination.
• Monitoring and working to resolve partner tickets that come in daily. This includes escalation, fixing content entries and retrying deliveries. Will work closely with our digital networks origination center who are confirming that content is available on the actual platforms.
• Must have and retain a solid understanding of internal workflow tools that the coordinator would be trained on.
• Provide network coverage for brand owners where necessary.
• Work in multiple systems to create and manage orders.
• May be assigned to different brands based on business needs.
Qualifications
Basic Requirements:
• 1+ year of experience in a role exhibiting excellent written and oral communications and effective interpersonal skills.
• 1+ year in a role requiring effective communication with diverse audiences, ranging from non-technical senior leadership executives to technical professionals and operations staff.
• 1+ year experience showing excellent application skill with Microsoft Outlook, Word and Excel.
Desired Characteristics:
• Bachelor's or 2-year degree in Communications or Media.
• Ability to work under pressure with great attention to detail.
• Must be willing to work weekends and holidays as needed with advance notice.
• 1+ year experience working with video distribution in a TV Broadcast environment.
• Passion for broadcast and new media distribution- should enjoy keeping up to date with emerging platforms and the latest technology trends.
Additional Requirements:
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $60,000
Jobcode: Reference SBJ-233pq5-216-73-216-71-42 in your application.