Product Manager, Ad Quality & Experience

Job Description

Responsibilities

The Position
NBCUniversal's Advertising Platforms & Operations team is responsible for the product development, project management, and day-to-day operations of NBCUniversal's full advertising technology suite. The division services both internal and external customers in support of NBCUniversal's $8B annual advertising business.

The Customer Solutions team within Advertising Platforms & Operations is responsible for leading the product development processes for the technology solutions delivered to our advertising partners. We are currently seeking a Product Manager, Ad Quality and Experience - Creative to help drive creative workflow innovation and deliver high-growth ad products across NBCUniversal's digital ecosystem that ensure NBCU provides the optimal viewing experience for our consumers. The ideal candidate is a highly collaborative person who is passionate about digital media and video advertising innovation, cares about customers, and understands the value of good user experiences.

Responsibilities
• • • • Collaborate with Sales Operations, Planning, Sales, Strategy, Measurement and Impact, Product, and Engineering teams to deliver best-in-class product offerings
• Develop use cases and revenue justification/business value analysis in conjunction with Strategy team
• Manage existing Creative Quality & Workflow product roadmaps and effectively communicate timelines to all stakeholders by leading communication, prioritizing key features, and establishing timelines with partner Engineering teams
• Lead commercialization process both internally and externally to ensure effective product launches
• Collaborate with Project Management and Product Marketing teams to ensure product enhancements are embedded in GTM collateral
• Lead day-to-day work on our Creative & Video Product tools, including product support for in-flight campaigns
• Track and test key performance indicators to evaluate data and improve metrics
• Source internal and external customer product needs to advocate for prioritized implementation with the Engineering team
• Document internal workflows with help from Product Marketing to ensure success of new-to-market product launches & operational readiness
• Document and detail user stories for Engineering team, participate in UAT
• Stay apprised of competitive creative quality functionality, ad innovations & emerging technologies
• Conduct frequent proof of concepts with cross-functional stakeholders to inform successes, roadblocks, or failed attempts at activating new product solutions & offerings
• Kick off new Services based on success POC that show promise to help drive creative workflows forward
• Ensure Creative Products & Services align with larger internal business priorities & strategies

Qualifications/Requirements
• 3+ years of experience working in digital media, preferably some involving video product development
• Proven track record of owning customer-facing product solutions in cross-functional environments
• Experience collaborating with Marketing, Sales, Strategy, and Engineering teams to develop and bring to market successful and innovative digital products
• Strong attention to detail and organizational skills, with the demonstrated ability to take the seed of an idea through launch while prioritizing effectively to get things done
• Knowledge of technical and operational product and project requirements
• Proven ability to understand and communicate using technical language (e.g., APIs, requirements documents, agile systems, etc.)
• Fluency with data; can dissect and interpret it to understand market dynamics and user behaviors, measure product performance, identify pinch-points, and inform decision making

Desired Characteristics
• Proven history of creative problem-solving with autonomy
• Ability to effectively communicate and influence across a variety of platforms, as needed (e.g., messenger, video conferences, in-person gatherings, phone, email, etc.)
• Demonstrated passion for the video advertising marketplace with commitment to delivering best-in-class advertising products and consumer experiences

Jobcode: Reference SBJ-gqmy8m-3-17-150-163-42 in your application.