Pep Regular, Post Tech Support

Job Description

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description
We are seeking a highly skilled and motivated PEP, Post Tech Support professional to join our dynamic team in a fast-paced live broadcast news environment. This role is critical in supporting editorial operations, maintaining post-production systems, and ensuring seamless workflow across multiple platforms and teams.
What You'll Do:
• Manage deletions and organization of projects, folders, master clips, and other file types in a live production environment
• Provide front-line technical support to editors and editorial staff
• Troubleshoot and resolve technical issues in collaboration with editors, engineers, and other stakeholders
• Test and validate new workflows and applications prior to deployment
• Monitor post-production systems to ensure optimal performance
• Perform routine maintenance tasks and system checks
• Collect and compile data for reporting purposes
• Execute archive and restore functions
• Ingest camera files and download external media into production servers
• Manage user accounts and onboard users for Avid systems, Frame IO, Mediashuttle, Latakoo, Vantage, and other third-party applications
• Create and maintain workflow documentation and SOPs; train users on all relevant systems
• Act as liaison between Editors, Editorial, Engineering, Graphics, Acquisitions, Control Room Operations, and NOC/MOC teams
Qualifications
What You Must Have
• Minimum 3 years of experience in a live broadcast news environment
• Proven experience working in a network-shared environment
• Strong understanding of post-production workflows and environments
• Proficiency with Avid Media Composer, Interplay Access, Media Central Cloud UX, and file transfer applications
• Familiarity with other NLEs, MAMs, Windows, macOS, and related applications
• Solid knowledge of various media file formats
• Ability to work a hybrid schedule and respond to urgent needs 24/7/365
• Flexibility to adapt to last-minute schedule changes
What Would Make You a Stand-out:
• Associate's or Bachelor's degree in a related field
• Highly organized and detail-oriented
• Ability to perform under pressure in a fast-paced, live news environment
• Quick thinker with strong problem-solving skills and a proactive approach to escalation
• Team-oriented with excellent communication and interpersonal skills
• Positive, forward-thinking attitude with a willingness to explore new workflows and technologies
• Self-motivated and ambitious with a passion for continuous improvement

Additional Information
This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary: $109,200- $118,300 ($60-$65/hr).

Jobcode: Reference SBJ-86vp36-216-73-216-222-42 in your application.