News Operations Manager

Job Description

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description
Managers in news operations will be responsible for knowing the ins and outs of how the teams they support work at every level. They will be a regular presence everywhere news is made - in the newsroom, the control room, in the field. The ideal candidate will have a keen sense of editorial and production processes and will be passionate about optimizing workflows, creatively solving complex issues, and contributing to the overall success of MSNBC.
You will work closely with your team to turn insight into action - searching for actionable solutions to problems, connecting story tellers with technical stakeholders, and engaging the newsroom in conversation about what's working, what's broken, and how to fix it. You will ensure teams are fully supported in their mission of bringing world-class journalism to our audience.

Responsibilities
• Own relationships with editorial stakeholders to understand their workflow needs and pain points and provide general operational support to the editorial mission of the news brands of Versant
• Lead analysts as they document as-is workflows, identify ways to standardize processes, conduct analysis to identify key metrics, understand performance, uncover areas ripe for optimization or improvement
• Proactively research, evaluate and recommend innovative technology solutions to address areas of need and future-proof NBCU News Group workflows
• Work with cross-functional teams - including product, development and engineering - to integrate technology solutions into editorial team workflows
• Offer ongoing support to ensure successful implementation and adoption of process improvements
• Develop training materials, lead trainings, and provide guidance to stakeholders on new and updated workflows and technology
• Establish and implement quality assurance measures to ensure adherence to standardized workflows
• Ensure editorial teams receive the same level of support and attention no matter the platforms they serve, nor the time of day they work.
• When news calls you answer - you're ready to work odd hours including the occasional night, early morning, or holiday as news events demand.
Qualifications
• 5+ Years of Relevant Experience
• Strong analytical and critical thinking skills to evaluate complex processes
• Proficient in process mapping and flowcharting techniques to visually represent and analyze workflows
• Familiarity with workflow management software and tools (Visio, Figma, Lucidchart etc.)
• Advanced skills using Microsoft Excel and PowerPoint
• Strategic mindset and eagerness to learn in a fast-paced environment
• Strong interpersonal skills
• Bachelor's Degree or equivalent experience in relevant field

Additional Information
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
Salary: $110,000- $135,000 (bonus eligible)

Jobcode: Reference SBJ-o11vw2-216-73-216-50-42 in your application.