Manager, Product - Production Operations

Job Description

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description
Versant Media's Content and Operations group is seeking a Manager, Product (Production Operations) to lead product strategy and delivery across production workflow management. Reporting to the Director of Product (Content Operations), this role oversees a team of 2-5 Product Owners and Specialists responsible for enabling, streamlining, and optimizing end-to-end production workflows.
This Manager will serve as a subject matter expert across production operations, defining and delivering capabilities that modernize and integrate tools used to manage show trackers, asset delivery, metadata, and production documentation. The scope spans onboarding of new platforms (e.g., Airtable, Frame.IO), optimization of existing processes, and ensuring security, reliability, and compliance across production data and asset workflows.
You'll own the product vision and roadmap for production operations, partner with stakeholders across Production, Content Operations, Scheduling, and Finance, and embed automation and scalability into the platforms that power Versant's production ecosystem.

Core Responsibilities
• People Leadership & Coaching – Hire, mentor, and develop a high-performing team of Product Owners; create an environment that fosters collaboration, ownership, and continuous growth.
• Domain Strategy & Vision – Define and evolve the strategy for production workflow tools and integrations, aligning platform investments with operational requirements and stakeholder needs.
• Workflow Optimization & Integration – Partner with production, scheduling, and operations teams to streamline core workflows such as deal memos, production trackers, and asset delivery processes. Prioritize interoperability, consistency, and automation across systems.
• AI & Automation Enablement – Embed intelligent automation into production workflows, including metadata tagging, anomaly detection, predictive reporting, and automated tracker population from external forms and production partners.
• Delivery Oversight – Drive end-to-end delivery across your portfolio, facilitating planning, sprint execution, and delivery milestones while removing roadblocks.
• Operational Resilience – Champion robust instrumentation, data governance, and controls that ensure sensitive production data (financial, scheduling, legal) is securely managed with broadcast-grade reliability.
• Stakeholder Communication – Provide clear, executive-ready updates on product direction, roadmap progress, and delivery risks; co-lead production partner and vendor conversations as needed.
• Legacy Modernization – Lead the transition of production workflows from fragmented Excel/SharePoint trackers to cloud-native, integrated platforms. Partner with architecture and engineering teams to deliver scalable, secure, event-driven solutions.
Qualifications
Basic Qualifications
• Bachelor's degree or equivalent experience in Media, Product Management, Operations, or a related field.
• 5+ years in production, operations, or media environments, including 3+ years with direct people management responsibility.
• Hands-on experience with production operations workflows, including show trackers, asset delivery, metadata management, or production finance documentation.
• Proven ability to lead product teams responsible for high-scale, operationally critical workflows.
• Strong communication and facilitation skills across technical, operational, and vendor stakeholder groups.
• Comfort with Jira/Confluence and production-related tooling such as Airtable, Frame.IO, asset management systems, and metadata libraries.
Preferred Qualifications
• Strong technical fluency with the ability to engage deeply with engineering and architecture teams-able to interpret system designs, discuss implementation tradeoffs, and contribute to technical planning.
• Familiarity with metadata governance, production documentation workflows, and partner requirements.
• Experience transitioning manual or legacy spreadsheet-based workflows to secure, cloud-based, automated platforms.
• Certifications such as CSPO, SAFe POPM, or PMP are a plus.
• Deep empathy for production users and a passion for building tools that reduce complexity at scale.
• Familiarity with AI/ML concepts and curiosity in applying them to enhance production workflows (e.g., auto-populating trackers, metadata enrichment, anomaly detection).
Location & Work Style
• On-site Requirement: This position has been designated needing to be in the office 2 - 4 times per month depending on business needs.
• This role will require quarterly on-site collaboration weeks in New York City (NY) and Englewood Cliffs (NJ). Limited travel (<10%) to broadcast, vendor, or operations centers may be required.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $175,000 (bonus eligible)
We are accepting applications for this position on an ongoing basis.

Jobcode: Reference SBJ-mk43b6-216-73-216-22-42 in your application.