Coordinator, New Hire Prgrms & Exprncs

Job Description

Responsibilities

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are looking for a Coordinator of New Hire Programs and Experiences to support the day-to-day administration of the Team Member experience for Orientation and Onboarding. The ideal candidate will possess exceptional organizational skills and a keen eye for detail while also having a relentless focus on practical application that is grounded in the realities of what our Team Members face day-to-day.

We believe that our Team Members and Leaders are our greatest strength. As the Learning and Organizational Development team, we strive to empower and unlock the potential in every Team Member at USH by developing and delivering high-impact programs, experiences, and initiatives.

At the core of this role, you will:
• Ensure each course from the New Hire Programs and Experiences team is set up for success
• Support the overall L&OD team in office and training room capacity
• Be the primary point of contact for New Hires for all NHPE courses
• Support the vision and strategy for NHPE
• Coordinate with key partners to ensure seamless handoff of process through the New Hire onboarding experience

Key Responsibilities:
• Act as the primary point of contact for new hires during orientation to address questions, provide guidance, and resolve any issues that arise.
• Ensure all New Hire materials and communications are sent to New Hires throughout the orientation process.
• Organize logistics of the Universal Way Summer Challenge and actively support its success.
• Ensure all paperwork and documentation is completed for each program.
• Support and facilitate our company-wide orientation program, welcoming New Hires from every population.
• Support the greater L&OD team with training room management, including, but not limited to inspection of training rooms ensuring they are in working order for training needs, reporting any technical/AV errors to proper parties, and ensuring all tables and chairs are properly maintained.
• Interact in-person with large volume of Team Members and Operations Managers at Universal Studios Hollywood
• Process office supply orders for the greater L&OD team.
• Ensure proper crediting of all LMS modules for new hires.
• Facilitates other in-person learning programs as assigned by Director or Manager.
• Perform other duties as assigned by the Director or Manager.

Qualifications

Basic Requirements:
• High School Diploma/GED Required. Bachelor's degree preferred; Human Resources, Business, Communication or related field preferred.
• Must be able to flex their schedule as needed to be available to work on weekends, holidays, and nights as required by the Manager of Learning & Development
• Demonstrated ability to work with large groups of people while upholding guest service standards and maintaining composure.
• Must be able to work in a busy outdoor theme park environment as well as in an office.
• 1-3 years of proven work experience supporting and working with different personalities and solving problems with little information.

Desired Characteristics:
• Meets deadlines, displays promptness, and works with a high level of attention to detail.
• Professional and personable with the ability to exercise sound judgment when dealing with sensitive and confidential matters
• Demonstrated ability to drive L & D processes and to deliver high quality service to our Team Members
• Flexibility and adaptability in a fast-paced, constantly changing environment
• Ability to multitask, prioritize effectively, think independently and problem solve to ensure all projects are completed in an effective and timely manner
• Ability to work with others and collaborate across the organization to achieve goals
• Self-starter, motivated and proactive
• Strong organization skills, detail oriented, and ability to handle multiple tasks and assignments
• Excellent verbal and written communication
• Ideal candidate demonstrates accountability, thinks critically and demonstrates courage when presenting ideas
• Highly proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)

Additional Requirements:
• This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $65,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

Jobcode: Reference SBJ-dy63w3-18-97-9-170-42 in your application.