Cic Consumer Investigative Producer

Job Description

Responsibilities

General Responsibilities:
• Research and help develop consumer stories for use in local TV news consumer segments.
• Investigate viewer complaints, and where possible, facilitate dispute resolutions.
• Will assist reporters and station segment producers in gathering information and elements for consumer stories.
• Assess and prioritize time-sensitive news tips to be sent to assignment desk editors.
• Assess and prioritize viewer case submissions that are potentially airable stories.
• Track and provide consumer trend reports to stations.
• Work with Public Information Officers and Media Relations who assist in dispute resolutions and provide official statements.
• Research and update government and NGO resources to be provided to viewers as referrals.
• Respond to every viewer complaint submission.
• Maintain consistent communication and collaboration with each market's Reporters, News Directors, and Producers.

Qualifications/Requirements
Basic Qualifications:
• Need to have solid research skills.
• Ability to write and speak fluently in Spanish is preferred.
• Should have excellent phone and communication skills.

Eligibility Requirements:
• External applicants must submit a resume/CV through nbcunicareers.com to be considered (Note- job #BR).
• Must be 18 years or greater
• Must have unrestricted work authorization to work in the United States
• Must accept Solutions as NBCUniversal's Alternative Dispute Resolution program
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

Desired:
• 4-year college degree, journalism preferred. Outside experience in a related field will also be considered.
• Experience working in a local TV newsroom.
• Need to have great organizational skills, the ability to multi-task and handle multiple assignments simultaneously.

Jobcode: Reference SBJ-rj9kq0-13-59-61-119-42 in your application.