Full Time Job

Analyst, HR Operations


Englewood Cliffs, NJ 11-18-2021
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  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description

The Human Resources Operations Analyst will have the responsibility for assisting with the administration of the Talent Acquisition and Onboarding systems, as well as the Benefits and Total Rewards interfaces from SAP relative to configuration, compliance, performance, training and troubleshooting. The Analyst will be expected to juggle multiple responsibilities and projects while providing support across all businesses and divisions at NBCUniversal.

• Serve as a consultant and provide positive customer service experience for all NBCUniversal business units as well as maintaining relationships on site and remote
• Assist in the review, testing and implementation of upgrades and patches
• Assist with management of the BrassRing modules with the primary support of Onboarding and associated Federal I-9 activities
• Provide a strong detailed understanding of federal I-9/E-Verify and federal/state subject matters
• Respond to and resolve sensitive I-9/E-Verify related calls and escalated client or state agency issues and complaints with all applicable information inside the deadlines issued by state agencies or client procedures
• Ability to meet Tier 1 and 2 Service Level Agreements (SLAs) for associated escalated issues
• Continuously assist in root cause analysis and implementation of identified changes that may impact feeds, mapping, or onboarding process workflows.
• Identify and recommend methods to update, simplify and enhance processes, procedures
• Conduct and assist with record audits and mandatory reports, which include I-9 audits and other compliance reviews
• Regularly partner with TA, Legal, and HR teams to ensure I-9 compliance. Assist in following up as needed to ensure all required information is received in a timely manner and processed accurately.
• Serve as a subject matter expert to successfully educate and train team members on all system functionality and department processes
• Provide oversight assistance to the data transfer of Benefits, Rewards, and Compensation information from SAP to and from various vendors

Basic Qualifications:
• Bachelor's degree
• Minimum of 1 – 2 year experience working with HR Cloud Software solutions (SAP, SuccessFactors, PeopleSoft, Workday, Cornerstone, ADP, etc..) at a user or system administrator level
• Intermediate to advanced expertise with Microsoft Office Suite (Word, Excel, PowerPoint) for the purposes of data analysis or for designing or formatting training documents and reference materials.
• Must be able to multi-task, prioritize and manage workload in a high-volume environment
• Must have a high level of efficiency, accuracy, integrity, and attention to detail

Additional Job Requirements
(note job #: BR)
• Must be willing to work in Englewood Cliffs, NJ offices with occasional travel to other locations as needed

Desired Characteristics

Desired Qualifications
• HR-related and HR Systems experience
• Ability to quickly learn processes and systems (technologically savvy)
• Ability to manage workload independently
• Excellent presentation, collaboration, and verbal & written communication skills
• Proven ability to be flexible, adaptable and collaborative in a fast-past, ever-changing work environment
• Be familiar with the basics of USCIS, I-9, applicable laws, and regulations
• Ability to ask questions with confidence, when needed

Jobcode: Reference SBJ-d29wqy-54-158-251-104-42 in your application.