Account Services Representative, Direct Response

Job Description

Responsibilities
Job Purpose:

The Account Services Representative will be responsible for various aspects of account management while providing timely and accurate information and support to the NBCU Direct Response Sales team and clients.

Duties and Responsibilities:
• Assist the sales staff in all aspects of the order process
• Responsible for stewarding all new and revised orders
• Identification/resolution of invoice discrepancies and revenue reporting
• Assist in the coordination of sales marketing materials
• Establish strong relationships and act as a liaison with agency counterparts
• Develop a working relationship with Sales Operations guaranteeing a timely and precise order process
• Answer phones, assist in general administrative duties, send out sales materials on a monthly basis
• Performs necessary clerical functions as required to include compilation and dissemination of various reports to appropriate areas

Qualifications/Requirements
Qualifications:
• Bachelor's Degree
• Demonstrated ability to use Microsoft Office (Word, Excel and PowerPoint)

Eligibility Requirements:
• External candidates must submit a resume/CV through nbcunicareers.com to be considered
• Must be willing to work in [New York, NY]
• Willingness to travel and work overtime
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

Desired Characteristics
• Demonstrated strong interpersonal and organizational skills
• Demonstrated ability to work in a fast-paced environment
• Demonstrates a proactive approach
• Experience in successfully communicating at all levels both verbally and in writing
• Proven ability to manage multiple projects and be detail-oriented
• Excellent client relation skills

Jobcode: Reference SBJ-g39ne4-3-144-42-196-42 in your application.