Private Club Host

Job Description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues – New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Private Club Host will provide top of the line customer service to the highest level of guests within the MSG Arena. The Private Club Host will greet all guests and members in a professional manner.
What will you do?
• Providing excellent customer service to highest level of guest in a courteous and professional manner
• Proper knowledge of New York State Board of Health Food and alcohol handling protocols
• Provide coat check services in season where applicable
• Able to walk and stand during the entire shift and could assist with set up of the dining room and other work areas
• Maintaining the cleanliness of assigned work area and assist with all guest service functions
• Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
• Address any guest concerns or questions, escalating to Supervisors as needed.
What do you need to s/ucceed?
• Work well under pressure and have a professional appearance and demeanor. This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment
• Prior host or maitre'd experience preferred
• Knowledge of NYC Board of Health Food Handling rules a plus.
• TEAM certification a must
• Must be of legal age according to NYS regulations to serve alcohol
• Works nights, weekends and holidays
Special Requirements
• Must be flexible to work evenings, weekends, and holidays as necessary.
• Must be receptive to working outside in inclement weather and extreme temperatures.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
Hourly Pay Range
$32.50 - $32.50 USD

Jobcode: Reference SBJ-bxxmwk-216-73-216-0-42 in your application.