Systems Administrator

Job Description

Systems Administrator II (Linux)

Position Summary

As the Systems Administrator II, working with both local and global teams at other ILM studios, you are comfortable administering infrastructure and services no matter where these are based - be it on-premises, at our remote data centers or cloud-based.
Our Systems Administrator II communicates proactively and clearly and is capable of providing documentation for both technical and non-technical audiences.

The role is well suited for a self-starter with a cross-disciplinary mindset and DevOps-style approach. If you are interested in the role, please apply even if your experience and skills don't perfectly match our ideal credentials.

What You'll Do
Escalation point for high-priority, production-related issues
Proactive and creative in identifying and addressing pain points through documentation, automation, scripting or redesigning existing infrastructure
Design, build and administrate virtual and bare-metal infrastructure and associated services including desktop, server, storage and network-related infrastructure
Implement effective service monitoring, maintenance programs, and foundational system design with a global perspective
Help maintain security compliance and ensure that processes and procedures follow company and industry standards
Maintain documentation and processes around key infrastructure and services
Provide excellent support, including clear verbal and written communications to both technical and non-technical people
Participate in the activities of the local and global team, including development, support activities, and regular status and planning meetings
Proactively maintain and expand working knowledge of industry trends and technical developments in related areas
Lead technical projects from initial concept through deployment on schedule and on budget
Conceptualize the design specifications, establish production client requirements, work with technology teams and clients to plan project costs, timelines, tasks, and dedicate appropriate resources

What We're Looking For
Bachelor's degree in Computer Science, or equivalent degree or professional experience in a technical discipline
4-5 years of experience in IT related or other technical discipline
4-5 years of experience in designing, building and supporting systems in a multi-platform high performance production environment
Previous experience in VFX or similar production-driven environment preferred
Focused and personable team player
An effective communicator, who can both listen and engage and is able to diplomatically work with other teams and departments at a global scale
Must be able to prioritize a multitude of requests and be able to break down and resolve complex problems
Able to break down complicated technical goals and projects into planned tasks and components
Strong customer service attitude and skills - passionate about delivering rigorous follow-through and owning issues to completion
Agile, flexible mindset with the ability to adapt to rapidly changing requirements
Detail oriented
Administration and support of critical services and resources including configuration, licensing, monitoring, patching and updates
Ability to automate workflows and extend services via scripting through Bash/Shell and Python or other languages
Deployment and administration of cloud-based services and infrastructure including for compute and storage
Working with VMWare or other equivalent virtualization platforms in an enterprise environment, including hardware and software configuration, provisioning, orchestration and monitoring
Methodically troubleshooting and evaluating performance and service issues, including the ability to analyze and trace across multiple data inputs, logs and metrics
Administering and supporting a heterogeneous OS environment including Linux, Windows and macOS for both server and desktop
Passionate and knowledgeable about enterprise IT security concepts, procedures and implementations
Excellent documentation skills, including writing for both technical and non-technical audiences
Creating and supporting distributed scalable systems that are secure, fault tolerant and reliable
Nice to have:
Experience supporting production/customer critical systems
Highly competent Linux administrator for both server and client side
Remote desktop protocols and administration such as Teradici PCoIP
Broad knowledge of storage architecture, protocols and administration
Configuring network attached storage including backup and caching
Broad knowledge of network architecture, protocols and administration
Configuring network switches including IP and VLAN allocation and management
Build automation and configuration management
Cloud-native technology, tools and frameworks

JoinILM

This position is with ILM (Vancouver) Inc., which is part of a business we call Industrial Light & Magic.

Jobcode: Reference SBJ-r1zz00-216-73-216-180-42 in your application.