Vip Concierge, History

Job Description

Role & Responsibilities:
• Create a warm and inviting environment for all guests
• Understand guest needs and be able to recommend various spaces throughout the venue to enhance their experience
• Assist in the nightly sales and execution of VIP spaces
• Extensive knowledge of venue and event night details to ensure guests experience is maximized
• Ability to lead and direct guests to various areas of History in a personable and inclusive manner
• Assist with executing event day operations within premium spaces – guestlist and registration, VIP experiences, handling vendors, talent and meet n' greets
• Capability to read and assess situations from afar and be able to intercept and help guests if needed
• Accurate use and understanding of table management systems
• Communicate with any internal stakeholders on any need to know information regarding guests
• Assist with any opening or closing tasks as needed
• Flexibility to perform other job related duties as required

Skills & Experience:
• 2+ years experience in a fast-paced hospitality environment, VIP hospitality or concierge experience a strong asset
• Strong preference given to those with a previous sales background in a retail or hospitality environment
• Experience using a reservation system, familiarity with SevenRooms a strong asset
• You desire the need to make every guest experience as memorable and special as possible
• Humble, kind-spirited and reliable with a passionate and confident attitude
• You've found the balance of being respectful and professional whilst being fun and jovial in a work environment
• Ability to juggle and execute competing priorities while remaining calm and clear
• You have strong attention to detail and customer service skills
• You have the ability to take direction and work calmly and effectively under pressure
• You possess a strong work ethic with a high sense of responsibility in an ever changing environment
• You have the ability to work independently and within a team to juggle multiple prioritized tasks
• Must be able to work evenings, weekends and holidays as required
We thank all candidates for their interest, only those who will be selected for an interview will be contacted.
The expected compensation for this position in Ontario is: $20/hr
Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.
Employment Equity
Live Nation Canada strongly supports

This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-qko9q9-216-73-216-23-42 in your application.