Venue Assistant

Job Description

Venue:
O2 Academy Leicester

Company: A cademy M usic G roup

Reports to: General Manager

Working Hours: Full time, 40 hours per week ,
one-year fixed term contract

Role Description

To assist in all aspects of the
o peration of the building in relation to events staged at the Venue. P rovide seamless and exceptional customer and client services and be a central link between our venue and our audiences.

What it's like to work in the Team ?
Our Venue Assistant is an integral member of the team at O2 Academy Leicester, one of the most prestigious and iconic venues in the city, where our shows and events are as diverse as the individuals within it. With a positive and supportive approach, the successful candidate will inspire a dedicated, creative team, drive our core values of excellence and inclusivity, and deliver the very best experiences in live entertainment.

About you
• General understanding of the technical requirements of live and club events.
• Experience of working with event promoters both local and nationally.
• Marketing and promotion of events and club nights.
• Good communicator.
• Ability to work to deadlines.
• Attention to detail
• Ability to manage situations with tact and diplomacy
• Can identify problems and develop solutions.
• Enthusiastic about live music and clubs
• Shows confidence in dealing with wide ranging types of situations

What we need
• Personal Licence holder.
• Live and club music venue management.
• Understanding of licensing issues for events.
• Knowledge of the local market
• Line management of staff and contractors.
• Administration and familiar with Microsoft Office, particularly Excel.
• Finance and cash handling.
• Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays, Christmas Eve and New Year's Eve

What the role includes?

General:
• To assist all departments of the venue in general administration
• To assist in all aspects of the
operation
of the building in relation to events staged at the Venue. To act as a central point for all relevant parties, furthermore, to disseminate such information to relevant parties both internal and external.
• To act as Duty Manager for the Venue as agreed in advance with the General Manager and in the absence of the General Manager to assume such duties as is necessary to ensure the smooth running of the venue operation.
• To act as Academy Event rep as agreed in advance with the General Manager to assume such duties as is necessary to ensure the smooth running of the event on behalf of Academy Events.
• Booking local support acts for Academy Events and external promoters and promoting some in-house shows with General Manager's approval.
• Liaise with Ticketmaster, ticket agencies and promoter ticketing departments
• Ensure accurate and timely sales of all ticketed events
• Proactively administer all accessible ticketing requirements and communications
• Work collaboratively with the venue team, partners, and Company head office
• Publicly represent the venue and Company in a professional manner

#AMG

The Company

AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised
of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

Jobcode: Reference SBJ-d8b32m-3-23-61-205-42 in your application.