Venue Admin Assistant - Fillmore Auditorium

Job Description

The Role:

The Fillmore Auditorium is seeking a motivated, personable, and highly organized individual to join our team as a Venue Admin Assistant. This individual will perform a wide range of administrative and office support activities to help our department managers and supervisors in the efficient operation of our venue. This position reports to the General Manager and Operations Manager.

Responsibilities:

Daily Office Administration:
• Provide general administrative support for venue staff across all departments including the GM, Operations, Production, Box Office, Bar/Concessions, Facilities, and Premium Seat Sales/VIP.
• Greet, direct, and announce venue visitors/patrons.
• Manage our high traffic, multi-line phone system. Promptly reply to voicemails.
• Respond to customer questions via phone and email.
• Process incoming and outgoing mail, packages and deliveries.
• Ensure office supplies are stocked and office equipment is in working order.
• Maintain and update event & ticketing information documents.
• Maintain general knowledge of venue operations.

Show Day Administration:

In addition to daily admin responsibilities…
• Act as a liaison between patrons, vendors, tour/event staff, medic staff, police, security, city representatives, Ticketmaster staff, and Live Nation staff.
• Organize event paperwork for the production manager, tour manager, and venue managers.
• Compile information regarding set times, door times, ticketing, parking, sponsors, meet and greets, age restrictions, and any other pertinent information onto Event Day Information Sheet and distribute to event staff.
• Calculate & create invoices for settlement.
• Organize tour and house passes and create a pass sheet for event staff.
• Coordinate with Bar Manager to prepare bar menus.

Qualifications:
• Applicants MUST be able to work holidays (including New Year's Eve) and weekends (Friday/Saturday/Sunday) event throughout the year.  Must be available to work days and nights.
• Efficiency in administrative applications such as Microsoft Word, Excel, and Outlook.
• Canva, Photoshop, and Illustrator skills are a plus.
• General knowledge regarding printing/copying/scanning/faxing and use of other common office equipment.
• Friendly and patient attitude for customer service with the ability to think quickly in a fast-paced environment and communicate effectively.
• Position requires constant walking, climbing stairs, use of hands, lifting, and carrying 25+ lbs.
• Ability to properly file large quantities of various important venue documents, both hard copy and virtual.
• General entertainment industry knowledge, especially of Denver's many music venues and concert promoters.

The expected compensation for this position is $21-22.50 per hour.

The expected compensation for this position in Colorado is:
$18.29 USD - $21.00 Hourly
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

Jobcode: Reference SBJ-ro7x9p-52-15-133-37-42 in your application.