Ticketing Coordinator

Job Description

THE JOB
Live Nation Concerts is seeking a Ticketing Coordinator to support the ticket operations team. This detail-oriented position requires excellent organizational skills, strong problem-solving skills, and an ability to work efficiently, accurately, and effectively under pressure. The ideal candidate will have strong customer service skills the ability to foster strong working relationships with senior executives, partners, and clients at all levels of an organization.
WHAT THIS ROLE WILL DO
• Monitor ticket sales and compile sales summaries for distribution to designated tour personnel.
• Collect and analyze inventory data across multiple ticketing platforms.
• Build out internal order system for Live Nation touring shows.
• Communicate regularly with local promoters, Ticketmaster, local ticketing staff, Live Nation Touring, and affiliated tour parties.
• Assist Ticketing Directors in communication to local box offices to set-up events, place holds, process orders, and release tickets in a timely fashion.
• QA events across tours to ensure accurate and consistent event information and set-up.
• Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
• Other duties as assigned by Ticketing Directors.
• Occasional on-site guest list check-in at local events.
• Occasional weekend work may be required
WHAT THIS PERSON WILL BRING
• Demonstrated knowledge of ticketing software, event programming, and box office operations is preferred, but not required.
• Excellent oral and written communication.
• Bachelor's degree from an accredited university or comparable work experience.
• Working knowledge of Microsoft Office applications (Word, Excel, etc.)
• Excellent interpersonal and communication skills
• Ability to prioritize, organize, problem solve, follow-up, and communicate.
• Must be able to work under pressure to meet strict deadlines.
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

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The expected compensation for this position is:
$18.07 USD - $22.59 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-z3onw1-216-73-216-161-42 in your application.