Software Engineering Manager

Job Description

Front Gate Tickets is North America's leading software and operations provider for the festival market. We provide technical solutions for e-commerce ticketing, access control, data management, and fan engagement. We partner and run on-site operations for over 200 festivals each year and are on a massive growth trajectory matched by no one in the industry. We do it for the fans!

Front Gate is owned by Live Nation Entertainment and acts as Ticketmaster's festival arm. Our headquarters are in Austin, TX.

THE TEAM
Our product development team is responsible for designing and building the technical solutions that make up North America's premier festival ticketing platform. We are a modestly sized group that takes pride in our ability to deliver timely results across a wide breadth of product offerings. These offerings cover (but are not limited to) ecommerce, box office management, marketing and fulfillment services, and on-site access control. We're looking for individuals to help us design and build our next generation of industry leading tools and technologies.

THE JOB

Lead multiple groups of software engineers in building and supporting best-in-class music festival centric technical solutions.

WHAT THIS ROLE WILL DO
• Report to VP of Product Development and serve as company leader for software engineering team.
• Collaborate with supervisor in defining software engineering strategy and technical roadmap.
• Lead staffing efforts across several teams – onshore vs. offshore as well as full-time vs. contract.
• Address relevant personnel matters such as resource allocation and performance evaluation.
• Monitor and support skill and career development for direct reports.
• Unite technical leaders in the definition of processes and best practices.
• Serve as an advocate for technical initiatives in the product roadmap planning process.
• Periodically provide valuable individual coding contributions to expedite initiatives.
• Support on-call needs through direct contribution or escalation / rotation management.
OUR STACK
• PHP
• Node.js
• Gitlab
• Jenkins
• React
• JavaScript ES5/ES6
• Bootstrap
• AWS

SKILLS/COMPETENCIES
• 8+ years experience related work experience.
• 2+ years experience in a leadership role.
• Expert knowledge of …
• application and data architecture
• agile methodologies
• object oriented programming principles
• version control tools and best practices
• Advanced knowledge of …
• prevailing best practices and design patterns
• testing methodologies
• Mastery of one or more scripting languages.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Jobcode: Reference SBJ-dyy55k-3-16-76-43-42 in your application.