Senior Analyst - Strategy & Analytics

Job Description

Senior Analyst - Strategy & Analytics

Location: Ticketmaster, 4 Pentonville Road, London, N1 9HF (temporary remote working)

Division: Ticketmaster International

Line Manager: Associate Director, Business Analysis

Contract Terms: Permanent, 40 hours per week

THE TEAM

The Strategy team, in coordination with the President and COO, leads Ticketmaster's annual and multi year planning efforts. The team partners with global executives from across the organization to drive forward critical strategic initiatives to grow the business and address the company's most compelling opportunities.

THE JOB

The Manager is responsible for supporting the work of the Strategy team, driven by Ticketmaster's COO and President. The team is responsible for driving the long term growth strategy of the business, including our Marketplace B2C business, Enterprise B2B business, and the products and technology required to support it all. The role involves assessing high impact initiatives across Ticketmaster's global business that contribute to strategic objectives and putting in place measures to help implement such initiatives. The individual must be highly analytical, can view the business from a number of different levels, can interact effectively with all levels of management including C-level executives within the organization, and work with stakeholders to identify and implement new opportunities to grow the business. The individual will distill data and key metrics into insights that will help shape the future of the company. In short – this role is responsible for interpreting our data and figuring out what's going on so that we can do something about it.

WHAT THIS ROLE WILL DO
• Assist in all aspects of strategy and analytics including but not limited to product/tech strategy and planning, new opportunity identification, modelling/sensitivity analysis to support strategic options, market sizing, competitive intelligence, and KPI development
• Conduct hands on modelling/advanced analytics retrieving, compiling, and analysing large volumes of data from disparate databases into distilled, actionable information needed by senior leadership to answer critical questions
• Support cross functional initiatives to drive actions as a result of business insights (the expectation is that you can not only analyse data, but also effectively communicate the underlying story and help see your recommendations through to execution)
• Determine viability of new business opportunities through rigorous quantitative analysis (new products, partnerships, joint ventures, etc.)
• Develop recommendations and clearly communicate results of analysis to senior management
• Collaborate with internal / external customers to develop initiatives that drive growth
• Perform internal, ad hoc analysis of key strategic initiatives across multiple departments (e.g. marketing deals, partnerships, etc.)
• Assist with company-wide reporting to senior executives and Corporate headquarters both on an ad hoc and regular basis (including quarterly business reviews, Board meetings, and annual budgeting/strategic planning process)
• Manage multiple initiatives at once and prioritize based on business needs and urgency
• Manage complex set of analyses to drive actionable insights and contribute to efforts of team
• Work with team to drive actionable insights and recommendations

TECHNICAL SKILLS/COMPETENCIES
• Solid work experience, preferably in a top-tier strategy consulting or investment bank; ecommerce/entertainment industry experience also preferred
• Strong problem solving and issue resolution skills
• Commitment to develop subject matter expertise on company data and ability to develop analyses to drive actionable insights
• Outstanding communication, attention to detail and organizational skills
• Assertive yet professional demeanour, persistence and willing to lead the way
• Desire to help create a fun and productive culture, leveraging Ticketmaster's focus on sports and music, and mentor other team members
• Extraordinary team player and ability to thrive in a fast paced, high growth, entrepreneurial environment where quality, innovation, speed of decision making and execution are critical to organizational success

BEHAVIOURAL SKILLS/COMPETENCIES
• Business Driver: The team you will be a part of is in charge of driving the business forward, delivering incremental revenue and profit
• Analytics Expert: An experienced strategist will have the critical ability to turn insights into business building ideas. They will help us create value for Ticketmaster and also for content owners, fans, and resellers.
• Persuasive Story Teller: You will be working on analytics that will be presented to Ticketmaster leaders across all functions and to third parties (leagues/teams/resellers). Translating and simplifying the data into true insights that will drive business strategy and change third party behaviour is essential.
• Sprinter and Marathon Runner: We are lean and move fast, months of contemplation aren't a luxury we can afford. But we aim to build long-term, sustainable approaches to limit rework and obsolescence.
• Cross functional team player: We value transparency and helping one another. It's how we roll. There is no ''me'' culture. Communication across the entire team will lead to greater individual success. The Manager will both drive their own work and help oversee more junior team members.
• Strategic thinker: The Strategy team is responsible for identifying, analysing and communicating long term opportunities. You'll need to be able to think big!
• Tech Enthusiast: While we're part of a concert company, Ticketmaster is really an ecommerce tech company that plays an important role to power the systems that connect fans with the live events they love.

TICKETMASTER VALUES

Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right

Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others

Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

Jobcode: Reference SBJ-rv4yyn-3-144-42-196-42 in your application.