Security- Xfinity Center

Job Description

THE JOB
The Event Staff and Security at the Xfinity Center is primarily responsible for providing excellent customer service, crowd control, searches at our entrance gates, and helping to maintain a high level of safety at our venue. All employees must adhere to established COVID-19 safety regulations and procedures.
WHAT THIS ROLE WILL DO
• Provide a customer friendly environment.
• Greet and assist guests to seating area and offer other services as needed.
• Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
• Search and screen individuals to prevent passage of prohibited items into the venue.
• Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
• Engage with guests to ensure their needs are met and to provide a positive and safe experience for all.
• Alert guests of venue rules, as well as report any infractions or violations.
• Write reports of activities and irregularities such as guest incidents or ejections, equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors gates.
• Provide general assistance to guests and other staff members to promote an environment in line with the core values of Live Nation.
• Assist in post-show cleanup of assigned area within the venue.
• Other duties as assigned by Security Manager or supervisor
WHAT THIS PERSON WILL BRING
• Must be at least 18 years of age
• Prior customer service experience a plus
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong-sense of teamwork and ability to execute programs
• Excellent verbal and written communication skills
• Available to work nights and weekends with the opportunity for additional hours on non-event days
EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

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The expected compensation for this position is:
$15.0 USD - $18.50 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-k23b94-18-97-9-168-42 in your application.