Receptionist / Office Assistant

Job Description

• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution.
• Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations. Solicit sales of new or additional services or products.
• Answer patron questions by telephone, text or email to provide information about upcoming events.
• Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
• Assist with routine office tasks including hiring paperwork.
• Work staff entrance and uniform distribution as needed.
• Follow and maintain COVID 19 safety protocols
• Other duties as assigned.

Jobcode: Reference SBJ-d22ew6-18-188-152-162-42 in your application.