Full Time Job

Receptionist / Office Assistant

Live Nation

Boston, MA 05-24-2021
Apply @ Employer
  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution.
• Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations. Solicit sales of new or additional services or products.
• Answer patron questions by telephone, text or email to provide information about upcoming events.
• Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
• Assist with routine office tasks including hiring paperwork.
• Work staff entrance and uniform distribution as needed.
• Follow and maintain COVID 19 safety protocols
• Other duties as assigned.

Jobcode: Reference SBJ-d22ew6-3-236-98-69-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.