Receptionist

Job Description

WHO ARE YOU?
Do you enjoy dance music? Do you excel at exceptional guest experience? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the all things to do with human resources and company culture. Is this you? Read on…

THE ROLE
Insomniac Events is looking for a warm, organized, and highly dependable Receptionist to be the face of our Calabasas headquarters. This role is responsible for creating a welcoming environment for guests, supporting employees with administrative needs, and ensuring the front office operates smoothly. You'll also play a key part in coordinating small-scale employee engagement events and supporting our facilities operations team with daily tasks.
RESPONSIBILITIES

Front Desk & Guest Experience:
• Greet and welcome guests and visitors; ensure a friendly, professional reception experience
• Answer, screen, and forward incoming phone calls promptly and courteously
• Maintain cleanliness and presentation of the reception area, front entrance, and lobby
• Provide accurate, basic information in person and via phone/email
• Monitor and maintain office access and security from the reception desk
• Track guests, ensure sign-in compliance, and monitor visitor access
Mail, Deliveries & Shipping:
• Receive, sort, and distribute daily mail, food, and other deliveries
• Assist with outgoing shipments, including labeling and scheduling domestic pickups
Conference & Calendar Support:
• Book and manage the conference room schedule to avoid conflicts
• Assist with hospitality setup and reset for meetings as needed
Operational Support:
• Monitor and respond to the shared group email account
• Manage supply requests (e.g., monitor stands, keyboards) from existing inventory
• Facilitate car wash service sign-ups and coordination
• Provide general HR administrative support as needed
• Assist with quarterly HR events and other employee engagement initiatives
Other Duties:
• Perform clerical and receptionist duties as needed
• Partner with facilities and operations team on other tasks and errands
QUALIFICATIONS
• Proven work experience as a Facilities Assistant, Receptionist, Front Office Representative, or similar role
• Extensive customer service experience
• Proficiency with Microsoft Office Suite and Google Suite
• Self-Starter and Go-Getter
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Willingness to perform physical labor (lifting boxes, moving chairs, etc.)
• Customer service attitude
WORK ENVIRONMENT
• Must be able to tolerate loud noise levels and busy environments
• May work in drastic temperature climates
• May travel to work during evening and weekend hours, as required, to meet deadlines
Applicants for employment in the US must possess work authorization, which does not require sponsorship by Insomniac for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

Jobcode: Reference SBJ-23366m-216-73-216-145-42 in your application.