Premium Seat Sales Coordinator

Job Description

THE JOB

Across multiple live music venues, Premium Seat Sales teams are responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).

WHAT THIS ROLE WILL DO
• Assist Premium Experiences Sales Manager in generating sales and administering all Live Nation Premium Experiences Programs for the venue.
• Prepare, issue, and verify return of all Premium Seat contracts as advised by Premium Experiences Sales Manager
• Oversee and maintain accounts receivable
• Assist in maintenance of client relationships
• Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Premium Experiences Sales Manager
• Manage client requests for additional ticket purchases
• Assist with the processing of sales reports and updates in CRM System (Salesforce)
• Maintain client email database and facilitate regular email updates on various items via online communication program (Exact Target)
• Coordination of on-site premium experiences program responsibilities and client services for concert events
• Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
• Conducts cold calls and prospecting for new clients
• Assists in implementing marketing strategies with Premium Experiences Sales Manager
• Performs other duties as assigned by management

WHAT THIS PERSON WILL BRING
• Associates degree required; Bachelor's degree preferred
• Strong communication skills
• High energy
• Excellent customer service skills
• Ability to multi-task and problem solve
• Creativity
• Highly organized
• Ability to work in a team setting
• Ability to anticipate needs of VIP clientele
• Commitment to excellence
• Minimum 1-2 years of relative business experience
• Social media savvy a plus
• Some experience in hospitality and/or entertainment preferred
• Computer proficiency: Excel, Word, Power Point

Jobcode: Reference SBJ-gxq7wj-3-145-8-42-42 in your application.