Job Description
THE JOB
US Concerts is seeking an Operations Team Member to keep our venues show-ready and create an incredible fan experience. This position is responsible for performing highly diversified duties, handling the operations and logistics in preparing the venue for concerts and special events to support the achievement of the venue's business goals and objectives.
WHAT THIS ROLE WILL DO
• Work directly with the Ops Manager and Operations Supervisor to perform pre-show and day of show duties
• Ensure the venue is properly set up for concerts and special events
• Tear down and clear venue after concerts and special events
• Perform general maintenance on the property
• Respond to guest inquiries and or concerns
• Inform guests of venue amenities & make recommendations
• Perform opening/running/closing duties according to Live Nation policy
• Communicate to supervisor any issues that guests or team members may have
• Work with supervisor to resolve guest issues- consults or involves management if the situation escalates
• Assist all departments when needed
• Additional tasks as requested by management
WHAT THIS PERSON WILL BRING
Required:
• High School Diploma required
• Excellent verbal, written and interpersonal communication skills
• Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude
• High level of organizational and follow-through skills
• Prioritization of duties and effective communication skills
• Communicate well with team members and managers and foster an atmosphere of unity and camaraderie
• Maintain personal integrity
Preferred:
• Experience in a live music environment
• Working knowledge of music venue operations
Physical Demands/Working Environment:
• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to work event-day shifts, up to 15 hours
• Must be able to lift or move up to 40 lbs using proper lifting techniques
EQUAL EMPLOYMENT OPPORTUNITY
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
Jobcode: Reference SBJ-d8kezm-44-222-134-250-42 in your application.