Membership Sales Manager - Citizen's House Of Blues & MGM Music Hall Fenway

Job Description

THE JOB

Love what you sell... music, amazing experiences and making meaningful relationships. The Membership Sales Manager will generate Foundation Room and MGM Membership revenue through new sales and maintaining VIP will provide leadership and cultivate a productive VIP sales and services culture within Citizens House of Blues Boston and MGM Music Hall Fenway.

WHAT THIS ROLE WILL DO

I. Sales
• Actively solicit new business opportunities by conducting effective sales calls, making outside sales calls, presentations to potential clients, and conduct site inspections.
• Negotiate and close memberships.
• Generate revenue via prospecting new leads.
• Monitor changes in all industries and develop strategies to sell memberships.
• Evaluate / identify potential business from existing and new clients.
• Up-sell and create membership options that meet member's needs.
• Achieve monthly / quarterly sales goals.
• Develop long-term relationships with members.
• Network with existing Members to develop referrals and maintain a high retention rate.
• Consistently entertain and work in the venues to generate new business and maintain a good relationship with the existing members.
• Create and maintain positive community relationships with local organizations.
• Become involved in outside organizations that can directly affect your sales.
• Attend local trade shows; participate in sales blitzes and other off-site sales efforts.
• Expertise in dealing with a VIP clientele.
• Accurately maintain all Members and leads in Salesforce Database.
• Consistent communication with the Operations team, Concierge and Sales Coordinator.
• Attends weekly sales meetings and Foundation Room operation meetings.
• Have a working knowledge of the operational department and their responsibilities and capabilities to ensure maximum member satisfaction.

II. Sales Strategies and Reports
• Effective communication of strategies, priorities and goals through sales meetings, performance appraisals, annual reviews and meetings with General Managers.
• Maintain communication with all venues regarding potential business/clients.
• Ensure all accounting paperwork is accurate, responsible for collecting all membership monies, handling all invoices /receipts.
• Assist with any projects given by General Manager.
• Comprehend all reports from Salesforce database. Maintain weekly sales reports.

III. Member Programming Events
• Assist in the creation/executing all Member programming events.
• Ensure the RSVP's for programming events are accurately tracked by the Venue Concierge. That there is open line of communication with Executive Chef and Sr. F&B Manager regarding RSVP's and changes.

WHAT THIS PERSON WILL BRING

Required:
• Maintains organization and focus on all assigned tasks/duties
• Takes creative risks to enhance revenue
• Behaves professionally to maintain / enhance positive image of House of Blues and MGM Music Hall
• Thinks creatively to produce new possibilities in all areas
• Shows respect by considering the rights and dignity of others rather than self
• Communicates assertively in a non-aggressive, candid manner while maintaining a positive attitude
• Able to maintain a flexible work schedule to accommodate business needs.

Minimum Requirements:
• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• High School diploma
• Minimum of 3 years' experience in sales
• Knowledge of basic MS Office Skills
• Basic managerial finance
• Familiarity with ACT! or similar CRM preferred.
• Basic food, wine and liquor knowledge preferred.
• Must be able to maintain a flexible work schedule to accommodate business needs.
• Tolerance of all cultures, music and art forms

Preferred:
• College diploma / degree

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-gk7jv8-3-147-86-123-42 in your application.