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Full Time Job

Lead Product Manager, Fan Engagement Products

Live Nation

New York, NY 05-14-2024
 
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
WHO ARE YOU?

Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE JOB

As the Lead Product Manager for Fan Engagement Products in Live Nation's Media & Sponsorship Division, your key responsibility will be the creation, development, and maturation of a portfolio of products that help enhance the fan experience. These products will not only strengthen fans' connections to their favorite artists, sports teams and experiences but also provide valuable opportunities for brands to forge meaningful relationships with fans. This role requires you to seamlessly blend strategic vision, technological prowess, and a knack for fostering cross-departmental collaboration.

You will work closely with sales and marketing teams to ensure your product strategies align with broader organizational goals and meet market needs. Furthermore, you'll need to navigate a fast-paced and dynamic work environment, often making critical decisions in the face of ambiguity or uncertainty. An unwavering focus on enhancing the fan experience will be at the core of your role as you drive product innovation and growth within the Media & Sponsorship division.

WHAT THIS ROLE WILL DO
• Develop and execute a strategic vision for the Fan Engagement Products portfolio, aligning product strategies with business objectives and market needs.
• Balance between strategy and execution. Help turn theoretical into practical, and scale practical to millions of fans.
• Regularly and consistently communicate with stakeholders across the org and get high fidelity signal for defining go-to-market.
• Lead cross-functional teams to ideate, develop, and launch innovative fan engagement products.
• Manage, lead, and grow a small team of Product Managers.
• Establish and adapt to a scalable Product Management Framework.
• Collaborate with sales, brand, and marketing teams to align product strategies with market needs and business goals.
• Work with analytics teams to gauge product success and optimize performance.
• Balance user experience, product viability, and go-to-market strategies.
• Serve as the point of contact for all Fan Engagement Product-related inquiries.
• Foster relationships and navigate organizational hierarchies across the organization.

WHAT THIS PERSON WILL BRING
• Minimum of 8 years of product management experience; prior B2C experience and experience in the media, entertainment, or music industries is preferred. Master's is a plus.
• Proven track record in managing all aspects of a successful product throughout its lifecycle. Background in Media, Entertainment and Consumer Facing Products is a plus.
• Deep understanding of the live entertainment industry, fan behavior, and fandom culture.
• Excellent problem-solving, organizational, and analytical skills.
• Working knowledge of modern B2C tech stack, especially for front end web & app development
• Inherent curiosity about technology, a design-focused approach, and a commitment to optimizing the user experience.

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

WEALTH: 401(k) program with company match, Stock Program

FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support

CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

Jobcode: Reference SBJ-rz09kq-3-15-145-122-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.