Human Resources Generalist - Crossroads Music Venues

Job Description

THE JOB
We are seeking an HR Generalist who will be responsible for the day to day human resource functions and duties for Crossroads Presents, a Joint Venture with Live Nation Entertainment, located in Boston, MA.Venues include Citizens House of Blues, MGM Music Hall Fenway, Paradise Rock Club, Brighton Music Hall and Orpheum Theater. Reporting to Head of HR, the selected candidate will proactively partner with venue General Managers as well as the department managers to create the desired workplace culture and an engaged and productive workforce.
WHAT THIS ROLE WILL DO
Maintain HR Procedures and Practices
• Provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws.
• Evaluates reports, decisions, and results of department in relation to established goals.
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed and develops department goals, objectives, and systems.
• Maintains Human Resource Information System records and compiles reports from database.
• Maintains compliance with federal and state regulations concerning employment.
• Assists Management with employee performance appraisals, including monthly notification to Management regarding employee performance appraisals.
• Monitors career pathing, employee relations and counseling and provides an inside perspective to the Head of HR.
• Assists in development of people-management skills and provides objective perspective on employee issues.
• Conducts new-hire orientation, and other company sponsored training programs as monthly.
• Ensures venue is in compliance with all current Live Nation policies and procedures as outlined in employee handbook.
• Maintains open-door communication policy to staff concerns and issues,
• Maintains communication and relations with Head of Human Resources.
• Investigates and remedies harassment, abuse, or mistreatment of team-members and partners with the Head of HR to complete investigation.
• Helps the Company maintain its commitment to diversity.
• Assist Head of HR on the planning and exection of summer internship program.
• Participates in executive committee meetings/manager meetings, and plans/facilitates manager/all-staff meetings and programs.
• Maintains a tracking system for all State or County Licensee or Certification requirements. Make recommendations on recertification and training. Makes recommendation on training for recertification. Maintains a tracking system to ensure venues are adhering to the Alcohol Beverage Commission guidelines. Makes recommendation on training for recertification.
• Performs other related duties as required and assigned.
• Directs the development of staffing strategies; develops and builds hiring processes for a variety of levels for non exempt staffing.
• Ensures compliance with all state and federal discrimination and employment regulations.
• Understand the Tip Compliance policies and procedures.
Safety/Health and Risk Management
• Reviews Workers' Compensation reports and handling of claims.
• Develops and maintain OSHA Workplace and Safety programs.
• Creates and co-chair quarterly safety committee.
• Maintains staff injury/incident reports.
• Maintains guest injury/incident reports and handle any related issues in conjunction with Vice President of Risk Management.
• Conducts quarterly safety walk through and make recommendations as needed to GM for improvements.
Legal Compliance
• Ensure all venues follows labor and employment law guidelines set forth by state and federal government.
WHAT THIS PERSON WILL BRING
Required:
• Bachelors Degree in Human Resources, legal studies, or related discipline.
• 3-5 Years of progressive HR experience.
• 2 years in Human Resources Generalist with heavy emphasis on employee relations.
• Must have knowledge of State Employment Laws and Statutes.
• Proficiency in both English and Spanish is a must.
• This position requires strong communication skills with a supervisor. Ability to communicate effectively via email, conference calls and periodic updates is essential.
• Demonstrates a high level of integrity.
• Flexible Schedule (days/nights, weekends, and holidays) prefer 10-6.
• This is an in venue position.
• Tolerance of all cultures, music and art forms.
Preferred:
• Food & Beverage/Hospitality/Live Music Entertainment related experience.
BENEFITS & PERKS -Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

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The expected compensation for this position is:
$60,000.00 USD - $75,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-12y8ee-216-73-216-211-42 in your application.