Experience Department Coordinator

Job Description

C3 Presents creates music festival experiences for millions of fans across the globe, setting the new standard each year for events that are as memorable as they are spectacular, including Austin City Limits Music Festival in Texas, Lollapalooza in Chicago (and seven other countries), and Bonnaroo in Manchester, Tennessee.

THE JOB
The Experience Department oversees the look, vibe, and feel of C3 Present's festival portfolio, including décor, signage, and creative assets. The Experience Coordinator provides comprehensive administrative and logistical support to the department, ensuring projects run efficiently from advance through on-site execution.
Reporting to the Senior Experience Manager, this role interfaces closely with internal teams, vendors, contractors, and collaborators to support advancing, budgeting, scheduling, database management, and vendor payment and payroll processes. The scope of work varies based on project needs, and occasional on-site labor is required. Adaptability and attention to detail are essential for success.
WHAT THIS ROLE WILL DO
• Track departmental expenses, receipts, invoices and reimbursements throughout each project
• Assist with payroll expense management for project-based temp hires
• Liaise with C3 Contracting to ensure all vendors submit required paperwork
• Drive the advancing process for the Experience Department and its vendors through AMP
• Track deadlines and maintain systems for interdepartmental accountability
• Maintain and update project databases
• Research and source local vendor options
• Maintain the warehouse inventory logs, including loss and damages
• Support the Experience Department on-site with décor and signage needs, as required
• Offer creative solutions and contribute new ideas
• Manage vendor payments before, during and after festivals
• Coordinate department meetings, including agendas and note-taking
• Perform additional duties and projects as assigned
WHAT THIS PERSON WILL BRING
• Minimum of 1 year of relevant experience in related industry
• Self-motivated with a creative, solution-oriented mindset
• Enthusiastic, proactive and committed to excellence with a positive and collaborative approach
• Exceptional attention to detail with strong organizational skills
• Excellent verbal and written communication skills
• Strong problem-solving and critical thinking abilities
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Proven ability to work professionally and effectively with internal teams and external partners
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Experience with project and database management tools (internally – Asana, AMP, C3PO, Airtable, Dropbox)
• Demonstrated integrity, professionalism, and sound judgement
• Flexibility to work evenings, weekends, and extended hours during festival periods
• Ability and willingness to travel frequently
C3 CORE COMPETENCIES
• Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
• Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
• Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude.
• Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
• Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
• Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

Jobcode: Reference SBJ-02y8qj-18-97-9-175-42 in your application.