Event Services

Job Description

The Role:

Event Services staff will work alongside all departments as a flexible position to assist in the Guest Experience at the venue.

Responsibilities:
• Assist with ingress of guests, and controlling access to non-public areas
• Assist with checking personal items as guests enter the venue
• Greet guests as they enter and leave the event.
• Check tickets and credentials to control access to designated areas.
• Look for ways to proactively assist guests to ensure they have an enjoyable experience by answering questions, resolving complaints, giving directions, etc.
• Help enforce venue policies and procedures.
• Secure assigned post locations.
• Partner with fellow employees at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.

Qualifications:
• High School Diploma or equivalent
• Experience in customer service
• Strong strategic thinking and creative problem solving skills
• Excellent verbal and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong-sense of teamwork
• Must be available to work nights, weekends, and holidays
• Position requires constant walking and standing

Jobcode: Reference SBJ-rozyk1-3-129-39-55-42 in your application.