Full Time Job

Club General Manager

Live Nation

San Diego, CA 07-13-2021
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description

Do you enjoy venue management? We are looking for a highly motivated General Manager who is passionate, resourceful and innovative, entrepreneurial and forward thinking!


The General Manager is responsible for all aspects of the entertainment venue and business operations.

• Venue Development & Management
• Clearly communicate performance expectations to direct and in direct reports while providing constructive, developmental and consistent feedback
• Oversee and manage performance conversations with direct reports and other members of management timely and effectively
• Create incentives for improvement and development
• Set realistic and attainable goals for department heads and provides encouragement and direction
• Prepare timely and productive performance reviews/feedback
• Oversee all management compensation decisions and ensure decisions are made with parameters of company compensations program
• Ensure that department heads are consistently providing feedback and development to team members
• People Management & Development
• Oversee all management discipline and terminations with HR/Senior Management
• Respond to misconduct/policy violations immediately, consistently and in accordance with company procedures and through investigations and gathering of information
• Follow all company procedures on terminations, including consulting with HR/Senior Management in advance of all terminations, in a professional, unemotional, and respectful manner and ensure all management act the same
• Compliance & Workplace Standards
• Facilitate productive and concise meetings while ensuring positive interaction among all participants, providing the opportunity for voices to be heard
• Encourage open and candid discussions among teams while encouraging debate and positive confrontation among teams
• Shares useful information with other venues and with home office
• Responds promptly to all emails, voicemails or calls from staff, other members of management or home office
• Overall Venue Leadership
• Creates culture and character for venue and work environment through their own conduct as well as by consistent awareness of actions of all managers
• Act as resource for entire venue while ensuring all team members have compassion and empathy forum to raise concerns
• Communicate in a compassionate, yet fair and consistent, manner to all individuals
• Create, inspire and encourage synergy between all venue departments, mediates and resolves disputes and takes an active leadership role in all venue emergencies
• Create, encourage and enforce of and ensure compliance with all company-wide policies and standards
• Partner with Counsel on all venue litigation matters, ensure that all venue permits, certificates and licenses are maintained, up to date and posted as required by law
• Talent Relations
• Understands music industry trends, partners with talent buyer(s) in reaching decisions regarding talent; provides direction to and manages Talent Buyer in selecting and booking talent while analyzing the financial results of the different types of talent choices
• Ensures that needs of artists and industry representatives are met and the artists receive excellent experience in playing at our venue

• 8+ years experience a general manager or operations manager in live events and/or clubs or hospitality industry
• Degree in hospitality, business management, or marketing or related experience
• 8+ years experience of people and team management
• Proficient in budgeting, reconciling and analyzing event operations excel spreadsheets
• Responsible for Alcohol Awareness Training Certification or Equivalent
• Flexible schedule with the willingness and ability to work nights, weekends and holidays

• Must be able to tolerate loud noise levels & busy environments
• May work in drastic temperature climates
• Must be willing to frequently work and travel to events during holidays, evenings and weekend hours, as required, to meet deadlines and work events
• Must be able to lift up to 75 pounds occasionally

Applicants for employment in the US must possess work authorization, which does not require sponsorship by
our company for a visa.

Jobcode: Reference SBJ-g6n0yj-3-236-68-118-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.