Cashless Operations Assistant

Job Description

Company: Live Nation Festivals
Department: UK & Ireland Festivals
Location: Manchester and onsite at festivals as required
Reports to: Senior Cashless & Loyalty Solutions Manager
Working Hours: Full time
Job Type: Fixed term contract until Sept 2026
Role Description
This role would suit someone with a genuine passion for live events and operations who enjoys working in a fast-paced environment and takes pride in being organised, in detail-oriented and proactive their approach.
You may be required to spend some time onsite at selected festivals during the summer months, which could involve UK travel and time away from home. This is a fantastic opportunity to be part of industry leading festivals and events, assisting the team right at the heart of operations.
As Cashless Operations Assistant, the role will work across all Live Nation UK and Ireland festivals in which the Live Nation Cashless system is deployed, reporting to the Senior Cashless & Loyalty Solutions Manager. The role focuses on assisting to the Cashless Project Coordinator with event planning, logistics and documentation to ensure each project runs smoothly.
Who you are

Competencies / Skills / Knowledge / Experience
• Understanding of finance within a business
• Previous Excel experience
• Good communication skills
• Strong attention to detail
• Strong administration and time management
• Ability to manage pressure and conflicting deadlines in a challenging and fast-paced environment
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
• Strong work ethic with a can-do attitude and initiative
• Deadline focused
• Works well in a team environment and always willing to help others
• An enthusiasm for working onsite at music festivals
• Flexible in working hours to meet the needs of the business and comfortable working onsite at fesivals
What the role includes
Pre event
• Assist in cashless meetings (note taking and distributing)
• Traders' info checks (bank details, menus etc)
• Traders' deposits checks
• Assist in compiling accreditation, site requirements, accommodation and catering
• Keep track of number of stores/devices required in the event summary
During events
• Create WhatsApp/Support in comms
• Assist with systems admin
• Assist with revenue protection tasks (secret shopping, declined DA's, offline checks)
• Assist with on-site reporting (internal and stakeholders)
• Assist with customer loyalty scheme
Post event
• Assist in building traders' settlement files
• Creating and sharing remittances to traders
• Collate Sponsorship sales reports
Continuous
• Monitoring and actioning customer refunds and chargebacks as required

The Company
Live Nation Entertainment is the world's leading live entertainment company, comprised of global
market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com
APPLICATION DEADLINE: Thursday 12th March 2026. We reserve the right to close applications at any time so encourage early application where possible.
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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-9z1ew4-18-97-14-87-42 in your application.