Full Time Job

Benefits Partner

Live Nation

Farringdon, United Kingdom 02-21-2024
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
Company: Live Nation Entertainment

Department: Human Resources

Location: Farringdon, London

Reports to: Director, Compensation & Reward

Working Hours: Permanent, full time

Role Description

As a Benefits Partner, you will play a pivotal role supporting our employees by managing the full benefits management as well as, the administering and communication of employee rewards, perks and benefits programs within the Live Nation Entertainment (LNE) organisation. This also includes pension regulatory compliance and UK benefit renewals across all UK Live Nation Entertainment businesses. The role will involve leading and managing the day-to-day relationships and collaboration between LNE and the 3rd party Benefit partners, with the assistance from the Lead Compensation and Benefits Coordinator.

What it's like to work in the Team

The Live Nation and Ticketmaster HR teams are a group of superstars that are at the core of all employee activities during the employee lifecycle as well as meeting the business needs. We strive to create a meaningful employee experience for our teams and to champion a culture of problem-solving, collaboration, teamwork and having fun. We are a team of highly professional individuals who provide a positive environment, whilst providing a high class service to the business.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience
• Proven, solid experience in benefits management
• Ideally quafied to CIPD Level 5 or equivalent
• Embraces and is comfortable working with the technological side of benefits management e.g. UX/UI
• Strong knowledge of employee benefits programs as well as the implementation of new benefits, including health, pension plans, well-being plans and voluntary benefits
• Excellent communication skills and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels
• Strong attention to detail, accuracy and data integrity while dealing with confidential information
• Analytical and problem-solving mindset with the ability to to interpret data, identify trends and make data-driven recommendations
• Ability to work in a rapidly evolving, fast-paced culture and meet time-critical deadlines
• Proficiency in benefits management and administration software as well as Microsoft Office suite


The following attributes determine how the role will be carried out and are required to be a success
• Data-driven working style
• Proactive, problem solving attitude
• Prioritising workload and time management
• Organised
• Confidence when making decisions

What the role includes
• Serve as the primary point of contact for benefit partners, brokers and consultants, fostering positive relationships and ensuring the delivery of high quality services.
• Liaise, build and maintain internal relationships with key stakeholders including LN and TM HR Teams, Payroll and Finance
• Coordinate benefit vendor performance to optimise service delivery and cost-effectiveness
• Develop and implement communication strategies to educate employees about benefits available to them
• Create engaging benefits-related content for internal communications channels, such as newsletters, benefit guides and presentations
• Conduct benefits induction sessions in partnership with the HR Team for new hires and facilitate ongoing education sessions to promote understanding and utilisation of benefit programs
• Conduct regular analysis of benefits utilisation, cost and trends, providing insights and recommendations to inform decision-making and program design
• Prepare regular benefits reports for the Director of Compensation & Reward summarising key metrics, trends and areas for improvement
• Ensure compliance with regulatory reporting requirements and support audits as required
• Lead and plan reconciliation of payroll benefits in partnership with Payroll and Tax in order to report accurately to HMRC and pensions providers. Manage any errors and corrections as appropriate and within compliance rules
• Actively participate in benefit surveys as well as keep abreast of benefit trends and landscape for the UK and other markets. Plan and conduct cost analysis of potential new benefits and cost saving
• Oversee the administration of employee benefit programs, including health insurance, dental, life and income protections underwriting process, as well as UK retirement and wellness initiatives
• Provide the lead to the Director of Compensation & Reward in all UK reward project based activities as well as some compensation projects that have been requested by Live Nation Entertainment Corporation in the US
• Able to respond to employee benefits queries in a timely and accurate manner

The Company


Jobcode: Reference SBJ-gp38x0-44-201-97-224-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.