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Full Time Job

Assistant General Manager - Shoreline Amphitheatre

Live Nation

Mountain View, CA 06-03-2024
 
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
WHAT THIS ROLE WILL DO

I. Recruitment, Training and Development of Operations Department Heads/ Managers and Management Responsibilities
• Actively participates in the recruitment strategy and efforts for management and Team Member positions
• Develops direct reports by communicating performance expectations and preparing/conducting timely performance appraisals
• Ensures Discipline/Termination procedures follow all Live Nation guidelines
• Provides conflict resolutions in a positive, effective manner
• Ensures compliance with Live Nation Workplace Standards to maintain a working environment that is free of discrimination and harassment
• Facilitates proper communication and organization in the venue, as well as to and from the Home Office
• Provides overall leadership and support for all restaurant, music hall, retail and box office (Foundation, where appropriate) staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
• Manages physical plant/facility to ensure proper maintenance and repair
• Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue
• Ensures that all special events are executed properly, to the client's satisfaction

II. Ensures Optimal Guest Experience
• Creates and maintains community and partner relations that will further the interests of the company and venue
• Fosters positive guest relations/guest experiences in a manner that portrays an energetic, sympathetic image of the venue
• Maintain all Live Nation Standards, guidelines, policies and procedures as outlined in the Team Member Handbook and training materials

III. Enhancing Revenue/Controlling Costs
• Participates in preparing annual budgets, in conjunction with GM and Home Office
• Participates in developing long and short-term plans for revenue growth and cost control measures
• Ensure systems are in place for all cost controls/inventories
• Ensure that Food & Beverage COS, controllables and labor are within budgetary guidelines

WHAT THIS PERSON WILL BRING

Required:
• Responsible Alcohol Awareness Training Certification or Equivalent (State or County Licensee or Certification Requirement)
• Bachelor's degree in business or related field
• Minimum 5 years experience as a general manager in a hospitality related business
• Flexible Schedule (days/nights, weekends, and holidays)
• Tolerance of all cultures, music and art forms

Preferred:
• College Degree in related field
• Point of Sales knowledge
• Interest in wines, spirits, and Mixology
• Interest in Night Life
• Cash handling experience
• Experience recognizing valid ID's
• Experience in a live music environment

Jobcode: Reference SBJ-d51560-3-230-173-188-42 in your application.

Company Profile
Live Nation

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.