Ancillary Sales At Lakewood Amphitheatre

Job Description

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's ''50 Companies that Care''. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

THE JOB – Ancillary Sales at Lakewood Amphitheatre

The ancillary sales team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager and Box Office Manager to
oversee what
offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team. All employees must adhere to established COVID-19 safety regulations and procedures. This is a seasonal, part-time position.

WHAT THIS ROLE WILL DO
• Greet all guests and assist in answering any questions they may have about the venue.
• Sell, distribute, collect, and organize lawn chairs throughout the venue.
• Selling all the various upsells offered at each event including, but not limited to, fast lane, VIP club access, VIP seating upgrades, locker rentals, clear bags, and parking.
• Communicate daily specials on Premiere parking , future ticket specials and seat upgrades to guests.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
• Maintain order and ensure adherence to safety rules.
• Handle credit card transactions according to Live Nation's audit guidelines.
• Balance out at the end of each shift with a supervisor.
• Participate in post-show clean up including picking up and sorting trash, recycling, and compostable materials.

WHAT THIS PERSON WILL BRING
• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must pass pre-employment background check.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact, and diplomacy.
• Prior cash handling experience preferred.
• Familiar with iPhone and iPad technology.
• Attention to detail, quality and accuracy.
• Ability to work independently in a fast-paced environment.
• Outgoing, engaging, self-starter.
• Enjoys interacting with guests.
• Ability to work weekdays, weekends, and holidays, including late evenings.

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

Jobcode: Reference SBJ-dynzjq-18-222-83-185-42 in your application.