Ancillary Manager - Midflorida Credit Union Amphitheatre

Job Description

WHO ARE YOU?

Are you organized, passionate about ancillary sales, have experience in how to bundle products to maximize revenue, foster an environment of innovation and experimentation with product sales, and love music? Do you love to spend time in our venues in the summer, are you detail oriented, and do you like digging into concert data and metrics? If so, this is the Live Nation position for you.

THE JOB

MIDFLORIDA Credit Union Amphitheatre is looking for an Ancillary Manager who will be responsible for leading the team that generates VIP Club upgrades, premier parking, lawn chair rentals, reserved lawn, fast lane, future ticket sales and other upsell revenue streams during the day of show.

Reports to: General Manager

WHAT THIS ROLE WILL DO
• Communicate with the venue's core team about staffing, upsell availability and overall execution of upsell programs during the show.
• Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guests, upsell availability or equipment.
• Provide suggestions to venue leadership based on feedback from team and guests during the day of show. Suggestions may include topic such as pricing strategies, best practices and team execution for both presales and day of show.
• Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.
• Secure and reconcile day of show ancillary sales.

Skill Sets required
• Business acumen
• Data-driven / metrics-driven
• On Site knowledge of venue products and revenue opportunities
• Innovative and creative
• Love of being in our venues, with our Crew Members.

WHAT THIS PERSON WILL BRING
• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions, lifting/carrying 25+ pounds.
• Ability to build relationships with diverse groups of people.
• Excellent guest service skills
• Excellent team building skills.
• Ability to communicate with all levels of leadership.
• Assist Ancillary Team with upselling of events, merchandise and services.
• Maintain inventory of ancillary products throughout the season (lawn chairs, merch, etc.
• High school diploma/GED preferred.
• Must be at least 18 years of age.
• Must pass pre-employment background check.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact, and diplomacy.
• Ability to work weekdays, weekends, and holidays, including late evenings.
• Other duties as assigned.

If the above description sounds like you and fits your background, apply online at www.LNEjobs.com to join the Live Nation Entertainment team today!

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-rb27wy-3-141-244-201-42 in your application.