Abimm Administrator

Job Description

LN Concerts, ABIMM (Timekeeping System) Administrator

The Role:

The primary responsibility of the Administrator will be to serve as one of the functional subject matter experts for the ABI MasterMind Workforce Management and Time and Attendance application for 100+ venues across North America. The ABIMM Administrators serve as the point-of-contact for end user training for the venues. Providing technical support, system administration, system integration and data governance, this position reports to the Sr Director, HR for Venue Nation. End-User Access and Permissions and Reporting are included in the position's responsibilities. Working closely with HRIS, Operators, Payroll and Finance teams, this Administrator is a key member of the Venue Nation team. This role is also responsible for guiding end users through re-implementation of the latest version of ABIMM as it is re-introduced to all end users.

Responsibilities:
• Train venue management on the correct processes and procedures of the system
• Develops and implements ongoing training, knowledge base, and user support systems for all end-users
• Cross-functionally develops and implements processes and procedures for workforce management, scheduling, and time-keeping within ABI MasterMind.
• Perform weekly payroll file extraction (Mondays)
• Ensure smooth and consistent integration with HRIS and Payroll systems
• Receives and triages technical support requests. Escalates requests as necessary to VAST, HRIS, IT, etc.
• Maintains Geo-Fencing and ESS (Employee Self-Service)
• Manages new venue setup
• Maintains department borrowing needs between venues
• Event creation and maintenance
• Add and maintain schedule templates, positions, skills, work types, and departments as needed
• Assists with WIP issues and researches any discrepancies
• ID Badge Maintenance
• Audit/report all venues to ensure all are operating within the established standards of procedure
• Generates timekeeping reports as well as troubleshooting report issues
• Provides all reports as needed by leadership teams, executives, etc
• Serves as primary point of contact between Venue Nation and ABI Co. (service provider), coordinates communication to end users regarding system updates, new features, downtimes, etc.
• Works with management teams to oversee workforce optimization programs to ensure innovation and standardization across all operating departments.
• Stays current on internal work processes, policies, and procedures; identifies current problems and contributes solutions to resolve issues.
• Defines key metrics related to usage of ABI MasterMind; provides regular updates and audit results to leadership on usage of the system.

Requirements:
• Previous experience with ABIMM (TMSS) preferred, or 5+ years with similar TKS
• Ability to work nights/weekends/holidays as needed
• High proficiency in MS Office, particularly Excel
• Working knowledge of Workday and ADP Payroll platforms
• Excellent written and verbal communication skills
• High School Diploma required

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

Jobcode: Reference SBJ-d825zm-216-73-216-0-42 in your application.